IT Administrator Senior Officer - Apple Dev. Academy @BINUS-BSD

BINUS Group; Tangerang Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

An educational institution in Tangerang Selatan is seeking an IT Manager to maintain systems, manage a team, and develop IT strategies. The ideal candidate has a Bachelor’s degree in IT and 2+ years of experience in a senior position. Responsibilities include overseeing device configurations, user accounts, and team training. Fluency in English is required. This role is on-site in BSD-Tangerang Selatan.

Qualifications

• Minimum 2 years working experience in a Senior Staff role or 4 years in IT Support.
• In-depth knowledge of hardware and software.
• Fluent in English, both oral and written.

Responsibilities

• Maintain computer systems, networks, and devices.
• Lead and manage the IT team.
• Develop IT strategies aligned with academy's goals.
• Monitor performance and optimize configurations.

Skills

Hardware and software support

Network management

Scripting (BASH, Python, Perl)

User account administration

Problem-solving

Training and development

Education

Bachelor's degree in Information Technology or related field

Tools

macOS

iOS

Job description

Responsibilities

• Maintain configurations of devices hardware, software, systems, networks, printers, and scanners
• Monitor and maintain computer systems and network
• Monitor and support setting up accounts for new users
• Repair and replace equipment as necessary
• Maintain records of software licenses and serial numbers of each device
• Diagnose and solve computer software and hardware faults
• Administer user accounts, permissions, and access rights within the academy's network, following best practices for security.
• Monitor system performance, troubleshoot issues, and optimize configurations to meet the institution's needs.
• Oversee email systems, file sharing, and collaboration tools used by staff, faculty, and students.
• Take care of the claim procedure for any damaged or lost devices
• Ensure regular backups, disaster recovery plans, and data integrity.
• Lead, mentor, and manage the IT team, assigning responsibilities and ensuring effective team performance.
• Provide training and development opportunities to enhance technical and operational skills within the team.
• Develop and implement IT strategies aligned with the academy’s mission and objectives.
• Manage the IT budget, ensuring cost‑effective technology investments that meet both immediate needs and future growth.
• Evaluate emerging technologies and make recommendations to enhance the academy’s educational and operational capabilities.

Management Support Activities

• Provide report to direct supervisor.
• Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost).
• Perform activities related to Quality Management System.
• Perform additional tasks related to key responsibilities as required by direct supervisor.

Requirements

• Minimum Bachelor Degree (S1) in Information Technology, Computer Science and related major
• Minimum 2 years working experience in Senior Staff, or Minimum 4 years working experience as Helpdesk or IT Support
• In‑depth knowledge and experience with hardware and software (macOS and/or iOS Support)
• Up‑to‑date knowledge of the latest IT, network and software trends
• Scripting experience (any of BASH, Python, Perl)
• Fluent in English both oral and written is a must
• Willing to be placed at BSD‑Tangerang Selatan