Information Technology Manager

Novotel Hotels; Kuta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading hotel chain in Bali is looking for an IT Manager responsible for supervising day-to-day IT operations, providing timely support across departments, and managing equipment and software inventory. The ideal candidate will have a Bachelor's degree in Information Technology and a minimum of 4 years of relevant experience, including 1 year in a similar role. Strong communication skills and a service-oriented mindset are essential. This position offers a chance to grow in a supportive and meaningful work environment.

Benefits

Exclusive benefits

Career development opportunities

Recognition for commitment

Qualifications

• Minimum 4 years of relevant experience, including 1 year in a similar capacity.
• Proficiency in English language.

Responsibilities

• Supervise and manage day-to-day IT operations.
• Ensure timely IT support across all departments.
• Administer equipment and software inventory.
• Manage and support all hotel systems.
• Coordinate projects and perform regular system health checks.
• Liaise with vendors and maintain inventory.

Skills

Excellent communication skills

Service orientation

Attention to detail

Self-motivated

Team player

Education

Bachelor’s degree in Information Technology

Tools

MS Office

Windows Operating System

Job description

Company Description

Join us at Accor, where life pulses with passion! Novotel Bali Benoa is located at the edge of Nusa Dua, only 20 minutes away from Ngurah Rai Airport, overlooking the golden sands and watersport activity of Tanjung Benoa beach. Garuda Wisnu Kencana is within your area and you can easily go to the center of the international conference in the Indonesia Tourism Development Cooperation (ITDC) area.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Job Description

This position is responsible for supervising and managing day-to-day IT operations, ensuring timely IT support across all departments, and administering equipment and software inventory.

Primary Responsibilities

IT Operations

• Manage and support all hotel systems, including in-house guest IT troubleshooting
• Coordinate projects, perform regular system health checks, and manage system changes
• Liaise with vendors and maintain inventory of all equipment, software and licences

Team Management

• Recruit, develop, and evaluate IT team members
• Conduct performance reviews and maintain team professionalism
• Develop and implement staff training programmes

General Responsibilities

• Adhere to hotel fire & life safety procedures
• Maintain high standards of personal appearance and hygiene
• Perform other reasonable duties as assigned by Management

Qualifications

Knowledge And Experience

• Bachelor’s degree in Information Technology with minimum 4 years of relevant experience, including 1 year in a similar capacity
• Proficiency in English language, MS Office suite, and Windows Operating System

Competencies

• Excellent communication skills and service orientation with attention to detail
• Self-motivated team player with professional appearance and demeanour

Additional Information

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.

Note: Customization may be included for any specific local or legislative requirements, such as work permits.