Industrial Relation Senior Manager

DHL Germany; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading logistics company in Indonesia seeks a professional to manage industrial relations and ensure compliance with employment standards. The role involves advising on industrial issues, liaising with stakeholders, and fostering relationships between employees and employers. Candidates should have a relevant legal background, significant negotiation skills, and a strong understanding of workforce management. This position leverages analytical and facilitation expertise to drive company objectives in a diverse and dynamic environment.

Responsibilities

• Advise on operation industrial issues.
• Develop and administer policies on employee classifications.
• Maintain good relationships between employers and employees.
• Examine and resolve industrial disputes.
• Represent company before industrial tribunals.

Skills

Negotiation Skills

Facilitation skills

Analytical skills

Legal Knowledge

Dispute Resolution

Stakeholder Engagement

Cultural Competence

Software skills (Word, Excel, PowerPoint, etc.)

Communication skills (English and local language)

Education

Bachelor's degree in Law

Specialized qualification in Industrial Relations

Professional HR Affiliations

Advocate Certificate

Job description

About us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building The logistics company for the world.

Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Responsibilities

Customer

Country Management, Operations Leaders,

• Advise on the operation on industrial issues.
• Undertake the initiative on complying on minimum pay and working conditions of employment for employees and employers
• Develop and administer policies on different employee classifications, wage structures and related matters
• Maintain good relationships between employers and employees
• Examine and attempt to resolve industrial disputes and grievances in the workplace,
• As the management representative or facilitator when discussions are being held with trade unions / employee representative regarding productivity
• Study and interpret relevant industrial legislation (the both national and local legislation which are impacted the industrial practices in the workplace)
• Conduct study / initiative into particular industrial relations issues (e.g. the effects of changes in work practices on productivity)
• Represent company before industrial tribunals

Stakeholder

Depnaker, NGO, Labor Union

• Maintain relationship the parties
• Department/ Project
• Advise internal stakeholders on the proper procedures for carrying out negotiations and on the special regulations relating to employment.

Process

• Industrial Relation
• Facilitator
• Policies

People-Management

• To develop a high performance service culture within the functional department.
• To plan, organise and direct an efficient and effective functional department.
• To develop IKOs/KPIs with team members and monitor individual performance.
• To conduct performance appraisal
• To manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets.

Requirements

Functional Experience

• Negotiation Skills
• Facilitation skills
• Analytical skills
• Legal Knowledge
• Dispute Resolution
• Stakeholder Engagement
• Cultural Competence
• Software skills (Word, Excel, PowerPoint, etc.)
• Communication skills, spoken and written (English and local language )

Education Qualification

• Degree in Law: A bachelor's degree in Law or a related discipline is required.
• Specialist Industrial Relations Qualification: A specialized qualification in Industrial Relations is essential.
• Professional HR Affiliations: Membership in professional HR organizations, such as the HR Institute of Management or equivalent, is preferred.
• Having Advocate Certificate

Training and Certifications

• Advocate License: Candidates must possess a valid advocate license, allowing them to practice law and represent clients in legal matters.
• Professional Certifications: While not mandatory, certifications from recognized HR organizations (e.g., CIPD, SHRM) can enhance a candidate's qualifications.
• Industrial Relations Training: Mandatory training focused on labor laws, dispute resolution, negotiation, and mediation techniques.
• Ongoing Professional Development: Participation in workshops, seminars, and conferences related to Industrial Relations and Human Resources to remain current with industry practices and legal updates.