Human Resources Manager

Hilton Worldwide, Inc.; Jawa; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global hospitality company in Surabaya is seeking a Human Resources Manager to provide outstanding employee relations services. The selected candidate will manage recruitment, succession planning, and support hotel managers to enhance team performance. Ideal candidates will have HR managerial experience, excellent communication skills, and a commitment to high customer service standards.

Qualifications

• Previous HR managerial experience is required.
• Ability to manage employee relations issues confidentially.
• Experience in recruitment and training processes.

Responsibilities

• Provide first-class employee relations services to the hotel.
• Manage succession planning during appraisal processes.
• Support hotel managers in team success.

Skills

Good communication and people skills

Commitment to high customer service

Flexibility in various work situations

Ability to work under pressure

Job description

Human Resources Manager (HOT0BYDY)

Job Description

Work Locations

Doubletree by Hilton - Surabaya, Indonesia
Jalan Tunjungan No. 12 Surabaya
TBC

Responsibilities

A Human Resources Manager is responsible for providing first‑class employee relations services to the hotel to deliver an excellent staff experience while assisting with Human Resources strategy and managing succession planning.

• Provide and deliver first‑class employee relations services to the hotel
• Manage succession planning with senior managers during the bi‑annual appraisal process
• Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability
• Support managers to ensure success of their teams
• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out
• Support the hotel with departmental training requirements
• Ensure completion of management reports for head office and region
• Control costs when possible and assist in meeting hotel/departmental financial targets
• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines
• Ensure completion of training for hotel security, fire regulations and other health and safety legislation
• Work with local organisations and schools to promote the hospitality industry
• Assist and resolve team member and management queries

Qualifications

Previous HR managerial experience

• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressureAbility to work on your own or in teams

Advantageous Experience

• Knowledge of hospitality

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!