Housekeeping

Bali Dd Homestay Seminyak; Indonesia; On-site; IDR 66,960,000 - 100,440,000; Full time

Job summary

Bali Dd Homestay Seminyak in Bali, Indonesia, seeks an entry level management professional to support day-to-day activities across Housekeeping, Recreation/Health Club and Laundry. You will supervise staff, coordinate cleaning of guestrooms and public spaces, and help maintain the operating budget while ensuring high guest satisfaction.

The role emphasizes inspections, staff accountability, and collaboration with other departments to deliver exceptional service and smooth operations.

Qualifications

• Entry level management position supporting day-to-day activities across Housekeeping, Recreation/Health Club and Laundry.
• Supervise staff to clean and maintain guestrooms and public spaces.
• Complete inspections and ensure corrective actions are followed.

Responsibilities

• Manage housekeeping operations and budgets, ensuring OSHA regulations are up to date.
• Coordinate room assignments, prepare for check-outs, and communicate room status to Front Desk.
• Oversee linen inventory, supplies, and uniforms; supervise inspections of guestrooms and public spaces.
• Provide feedback to staff to improve service performance and guest satisfaction.
• Handle guest problems and contribute to guest satisfaction measurements.

Job description

Job Information

Job Category Housekeeping & Laundry

Location Jalan Sri Rama 8C, Kuta, Bali, Indonesia, 80361

Contract Type Full Time

Remote No

Position Type Management

Job Summary Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

Core Work Activities

Managing Housekeeping Operations and Budgets

• Ensures knowledge and understanding of OSHA regulations are up to date.
• Oversees all lost and found procedures.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guest room maintenance needs.
• Understands and complies with loss prevention policies and procedures.
• Ensures all employees have proper supplies, equipment and uniforms.
• Assists in supervising an effective inspection program for all guestrooms and public space.
• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.

Ensuring Exceptional Customer Service

• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Sets a positive example for guest relations.

Equal Opportunity Statement We are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued