Hotel Operational Manager

RedDoorz; Provinsi Bali; On-site; IDR 499.417.000 - 832.363.000; Full time

Job summary

A hospitality company in Indonesia seeks an experienced individual for property management. Responsibilities include monitoring property quality, liaising with departments, and analyzing business performance. Applicants should have 3-5 years in hotel management, a relevant degree, and strong analytical skills. Fluency in English is a plus.

Qualifications

• 3-5 years experience in Hotel Management or Account Management.
• Ability to supervise operational teams.
• Experience in a dynamic, fast-paced environment.

Responsibilities

• Monitor the quality of properties to meet standards.
• Liaise with internal departments to manage properties.
• Analyze business performance and coordinate with owners.

Skills

Hotel Management

Account Management

Analytical abilities

Fluency in English

Supervisory skills

Relationship building

Adaptability

Education

Bachelor's degree in Hospitality or related fields

Job description

What you will do?

• Monitor the quality of properties to ensure they meet our standards.
• Liaise with internal departments to effectively manage properties.
• Analyze business performance and coordinate with property owners on long-term goals.
• Develop new initiatives to maximize growth and meet customer needs.
• Proactively identify opportunities to improve the customer experience and operational efficiency.
• Conduct field visits and follow-ups with properties to ensure compliance and address any issues.

Requirements:

• 3-5 years experience in Hotel Management, Account Management
• Ability to supervise operational team in Star rating Hotel
• A bachelor's degree is required, with preference for those in Hospitality, Tourism, or related fields.
• Ability to build and maintain relationships with internal department and property staff.
• Analytical abilities for business performance evaluation and long-term planning.
• Adaptability to a dynamic and fast-paced environment.
• Fluency in written and spoken English will be point plus