Hotel Majapahit Surabaya - LokerHotelier.

LokerHotelier.com - Lowongan Kerja Hotel, Resort, Villa, Restaurant, Spa & Gym; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A luxury hotel in Surabaya is looking for a Guest Service Agent to provide quality service to guests and ensure their needs are met during their stay. The ideal candidate will have a hotel and tourism education background, at least 2 years of relevant experience, and excellent English proficiency. This role offers opportunities for career development and the chance to impact the local community through corporate social responsibility activities.

Benefits

Optimal Employee experience and healthy working atmosphere

Opportunity to develop your talent

Ability to make a difference in the community

Qualifications

• Minimum 2 years of relevant experience in a similar capacity.
• Well-presented and professionally groomed at all times.

Responsibilities

• Provide quality service to the guests by responding to their requests promptly.
• Maintain communication channels between Hotel guests and all Hotel departments.

Skills

Hotel & Tourism education background

Good reading, writing and oral proficiency in English language

High motivation & being guest-service oriented

Familiar with OPERA system

Education

Relevant degree in Hotel & Tourism

Job description

Guest Service Agent

Hotel Majapahit Surabaya Mgallery, we are hiring!

Experience And Skills Include

• Hotel & Tourism education background
• Minimum 2 years of relevant experience in a similar capacity
• Good reading, writing and oral proficiency in English language
• High motivation & being guest-service oriented with an eye for details
• Well-presented and professionally groomed at all times
• Familiar with OPERA system

What You Will Be Doing

• Provide quality service to the guests by responding to their requests promptly, efficiently and courteously during check-in, check-out and throughout their stay
• Maintain communication channels between Hotel guests and all Hotel departments both verbally and in written as required.

What Is In It For You

• Optimal Employee experience and healthy working atmosphere
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities.

How To Apply

Send your recent CV to: [email protected]