Hotel IT Specialist: Hands-on Tech Support & Systems

Hilton; Indonesia; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global hospitality leader is seeking an IT Coordinator to support day-to-day IT systems across the hotel. The role involves assisting internal hotel systems, troubleshooting issues, and proposing improvements. Candidates should have prior IT experience, preferably in the hospitality sector, along with skills in Microsoft applications and hotel-specific software like Fidelio and Micros. The position requires strong organizational and interpersonal abilities. Join a dynamic team dedicated to exceptional guest experiences.

Qualifications

• Previous IT experience, preferably in hotel or service sectors.
• Experience with Microsoft systems.
• Knowledge of hotel applications like Fidelio and Micros preferred.
• Excellent organizational and interpersonal skills.
• Current technical skills and knowledge of technology.

Responsibilities

• Provide day-to-day support for all internal hotel IT systems.
• Record all issues and advise the IT Manager of further actions.
• Recommend system improvements to the IT Manager.
• Communicate with the Business Center Team for Guest IT requests.

Skills

IT experience

Organizational skills

Interpersonal skills

Technical skills and knowledge

Tools

Microsoft systems

Fidelio

Micros

Job description

A global hospitality leader is seeking an IT Coordinator to support day-to-day IT systems across the hotel. The role involves assisting internal hotel systems, troubleshooting issues, and proposing improvements. Candidates should have prior IT experience, preferably in the hospitality sector, along with skills in Microsoft applications and hotel-specific software like Fidelio and Micros. The position requires strong organizational and interpersonal abilities. Join a dynamic team dedicated to exceptional guest experiences.