Head of Strategic Business & Key Account

PT Philips Indonesia; Jakarta Utara; On-site; IDR 1.661.681.000 - 2.160.187.000; Full time

Job summary

A leading health technology company in Jakarta Utara is seeking a Head of Strategic Business & Key Account. This seasoned Sales Leader will drive strategic directions, evaluate key accounts, and lead a team of Key Account Managers. Ideal candidates should possess 12–15 years of experience in the healthcare/medical device industry and excellent leadership, analytical, and communication skills. Join us to contribute to a healthier society through innovative solutions.

Qualifications

• 12–15 years of experience in healthcare/medical device industry.
• Proven experience in account management and client relationships.
• Willingness to travel as required.

Responsibilities

• Formulate strategic directions to drive growth.
• Evaluate and maximize key accounts' potential.
• Analyze market trends and customer needs.
• Execute customized strategic account plans.
• Resolve complex issues with key accounts swiftly.
• Strengthen relationships with stakeholders and manage account budgets.

Skills

Sales leadership

Analytical skills

Client relationship management

Stakeholder communication

Self-motivated

Transformative mindset

Education

Bachelor’s or master’s degree

Job description

Head of Strategic Business & Key Account

Philips is a global leader in health technology, committed to improving billions of lives worldwide through innovation and sustainability.

We need a seasoned Sales Leader to formulate strategic directions, evaluate key accounts, analyze market trends, execute customized account plans, resolve complex issues, strengthen client relationships, and lead a team of Key Account Managers in Indonesia. This role reports directly to the District Leader for Indonesia.

Responsibilities

• Formulate strategic directions and identify opportunities to drive growth.
• Evaluate key accounts’ relevance and maximize each account’s potential.
• Analyze market trends, understand customer needs, and monitor global developments affecting key accounts.
• Execute customized strategic account plans aligned with each account’s objectives.
• Resolve moderate to high‑complex issues with key accounts promptly.
• Act as main point of contact between accounts and internal teams, ensuring seamless communication.
• Build and strengthen long‑term relationships with stakeholders and manage account budgets.
• Stay updated on market trends, competition, technological advancements, and societal changes related to key accounts.
• Ensure compliance with Philips’ business processes, quality standards, and regulatory requirements.
• Provide guidance, mentorship, and support to junior professionals.

Qualifications

• Bachelor’s or master’s degree.
• 12–15 years of experience in the healthcare/medical device industry with C‑level engagement.
• Proven experience in account management, client relationship management, partner sales operations, or business development.
• Transformative mindset and strong analytical skills.
• Excellent stakeholder, communication, and leadership skills.
• Self‑motivated and self‑sufficient.
• Willingness to travel as required.

Why should you join Philips?

Working at Philips means contributing to a healthier society through innovative, customer‑first health technology solutions. Join us to help improve the health and well‑being of billions of people every year.