Head of Retail

Pengiklan Anonim; Jakarta Utara; Hybrid; IDR 400.000.000 - 450.000.000; Full time

Job summary

A leading retail company in Jakarta is seeking a Head of Retail to oversee the offline retail ecosystem and drive strategic growth across multiple channels. The ideal candidate will have over 7 years of management experience in the retail sector, strong leadership capabilities, and a passion for sports and retail excellence. This role includes regular travel across Indonesia to ensure operational efficiency and outstanding service delivery.

Qualifications

• Minimum 7 years’ experience in retail management, preferably in fashion/sports.
• Strong business acumen with hands-on operational experience.
• Willingness to travel regularly to oversee multiple retail locations.

Responsibilities

• Design and execute growth strategies for the Retail Network.
• Supervise daily retail operations with discipline and efficiency.
• Lead, inspire, and grow Retail Managers and teams.

Skills

Leadership

Strategic thinking

Retail analytics

Communication

Operational efficiency

Education

Bachelor’s degree in Business, Management, or related field

Tools

POS systems

Retail analytics software

Job description

Location: Jakarta (with frequent travel across Indonesia) Reports to: Director of Sales

About the Role

As the Head of Retail, you will lead our entire offline retail ecosystem — from Concept Stores and Department Stores to Event & Bazaar channels. You’ll act as the business owner of retail operations, ensuring every store delivers brand excellence, sales growth, and financial performance.

This role requires a leader who can balance strategy and execution — someone who can read data, move teams, and shape every retail point into a true extension of Brands’ identity.

Core Responsibilities

• Strategic Leadership
  • Design and execute growth strategies for our Retail Network.
  • Set and monitor sales targets, margin goals, and ROI across channels.
  • Lead store expansion projects — location study, budgeting, layout, and grand opening readiness.
  • Integrate marketing initiatives, merchandising strategy, and retail execution to drive traffic and conversion.
• Operational & Financial Management
  • Supervise daily retail operations with discipline and efficiency.
  • Ensure accurate store reports: sales, expenses, and financial reconciliation.
  • Maintain low shrinkage and stock discrepancy through strong process control.
  • Partner with Finance Retail to deliver transparent, data-driven performance reviews.
• Inventory & Merchandising Synergy
  • Leading Merchandiser Team to forecast demand, allocate stock, and manage replenishment.
  • Evaluate sell-through, markdown, and stock movement to optimize turnover and reduce overstock.
  • Build a retail environment that reflects the right product, right place, and right time principle.
• People & Leadership
  • Lead, inspire, and grow Retail Managers, Store Coordinators, and frontline teams.
  • Create a culture of discipline, accountability, and enthusiasm for sports & retail.
  • Conduct regular coaching, performance review, and skill development programs.

Expected Outcomes

• Consistent achievement of monthly and yearly retail sales targets.
• High inventory accuracy and improved stock efficiency.
• Profitability improvement per store and per channel.
• A well-trained, motivated retail team representing Brands’ values.
• Successful new store openings within timeline and budget.

Qualifications

• Bachelor’s degree in Business, Management, or related field.
• Minimum 7 years’ experience in retail management (preferably fashion/sports industry).
• Strong business acumen with hands-on operational experience.
• Familiar with POS systems, retail analytics, and stock control processes.
• Excellent leadership, communication, and coordination skills.
• Willingness to travel regularly to oversee multiple retail locations.

Work Values

• Ownership mindset — you treat every store as your own business.
• Passion for sports and retail excellence.
• Discipline, transparency, and integrity in every operation.
• Data-driven, yet human in leadership.