Head of Project Management

Mimin; Indonesia; On-site; IDR 1.164.919.000 - 1.497.754.000; Full time

Job summary

A leading AI solutions provider in Indonesia is seeking a Head of Project to oversee project execution, ensure high-quality delivery, and manage cross-functional coordination. The ideal candidate will have over 6 years of project management experience, strong leadership skills, and a solid background in enterprise implementations. This role offers a competitive salary and significant opportunity for professional growth within a rapidly expanding company.

Benefits

Competitive salary

Career advancement opportunities

Impactful work in AI transformation

Qualifications

• 6+ years in project or program management, ideally in tech or SaaS.
• Experience in large-scale enterprise implementations required.
• Strong leadership of cross-functional technical teams is essential.

Responsibilities

• Lead and mentor project management team.
• Oversee and ensure quality delivery of multiple projects.
• Facilitate communication between clients and internal teams.

Skills

Project management

Leadership

Client management

Communication

Problem-solving

Job description

Job Description: Head of Project (Indonesia)

Company: Mimin

About Mimin

Mimin is a leading AI chatbot and voice AI provider operating across Indonesia, Singapore, Malaysia, and other regional countries. We help organizations transform customer engagement, automate operations, and scale personalization using cutting-edge multimodal AI technologies. As we expand rapidly across industries, we are looking for a highly capable Head of Project to oversee all project execution from Indonesia.

Role Overview

The Head of Project is a senior leadership role responsible for leading end-to-end project delivery, ensuring high-quality implementation of Mimin’s AI solutions, and managing cross-functional coordination across product, engineering, sales, and client success teams.

You will define project governance, manage multiple enterprise deployments, and ensure every solution delivered meets client objectives, timelines, and service excellence standards. This role requires strong leadership, technical understanding, and exceptional stakeholder management.

Key Responsibilities

• Lead, mentor, and develop a team of Project Managers and Implementation Leads.
• Set performance expectations, conduct evaluations, and ensure continuous skill growth within the team.
• Build a culture of accountability, clarity, and strong project ownership.
• Coordinate resource allocation and workload balancing across multiple projects.
• Work closely with Business Development teams during pre-sales phases to estimate timelines, define scopes, and identify technical requirements.
• Participate in client meetings to provide project feasibility insights and delivery perspectives.
• Shape project proposals and solution designs to ensure alignment with operational capabilities.

3. Communication Bridge Across Stakeholders

• Serve as a key connector between clients, BD teams, and Technical teams (AI, engineering, product, and data).
• Facilitate clear handovers between pre-sales and delivery teams.
• Ensure all teams have unified understanding of project goals, responsibilities, and timelines.
• Manage communication escalation and ensure transparency throughout the project lifecycle.

4. Project Execution & Delivery Oversight

• Oversee all ongoing projects to ensure timely delivery and high-quality output.
• Review and enforce project timelines, milestones, and delivery standards.
• Identify risks early and drive mitigation plans with project teams.
• Ensure complete documentation, reporting, and alignment with Mimin’s delivery frameworks.

5. Client Satisfaction & Performance

• Monitor project health and client feedback, ensuring continuous satisfaction.
• Conduct post-implementation reviews, address gaps, and refine best practices.
• Establish clear KPIs to measure team performance and delivery outcomes.

Qualifications & Requirements

Must-Haves

• 6+ years of project or program management experience, preferably in tech, SaaS, or enterprise solutions.
• Strong background in managing large-scale enterprise implementations.
• Proven leadership experience managing cross-functional and technical teams.
• Excellent communication, negotiation, and client management skills.
• Ability to thrive in a fast-paced, high-growth tech company environment.
• Strong problem-solving and decision-making capabilities.

Nice-to-Haves

• Experience in AI, automation, or digital transformation projects.
• PMP / PRINCE2 / Agile certification.
• Technical understanding of APIs, integrations, cloud platforms, or conversational AI systems.
• Experience working with clients in banking, telecom, e-commerce, or enterprise sectors.

What We Offer

• Opportunity to lead national-level AI transformation projects.
• Work with a cross-border clients across multiple industries.
• Competitive salary and benefits.
• Fast-growing environment with room for advancement.
• Impactful work shaping the future of AI adoption in Indonesia.

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