Head Of Operations

PT Basuki Lima Selaras; Jakarta Selatan; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A coffee and tea production company located in Jakarta Selatan is seeking an experienced production manager to oversee the operations of the production team. The ideal candidate must have at least 5 years of experience in specialty coffee and strong leadership skills, ensuring high-quality standards in production processes. Responsibilities include managing workflows, facilitating communication across divisions, and supervising quality control procedures.

Qualifications

• Minimum 5 years experience in specialty coffee.
• Knowledge of tea preferred.
• Proven experience in production management in coffee or tea.

Responsibilities

• Manage and supervise the production team.
• Ensure smooth workflow within the production team.
• Facilitate communication among divisions.
• Supervise quality control procedures.
• Collaborate with other departments.

Skills

Leadership

Team management

Communication

Decision making

Job description

Manage and supervise the whole operation of the production team including coffee roastery, coffee production and tea production.

Ensure smooth and efficient workflow within the production team.

Coordinate and manage the workflow of the production team to ensure productivity and efficiency.

Facilitate communication and information distribution among various divisions and departments.

Make significant decisions regarding the whole operation of the production team to ensure the efficiency and effectiveness of production processes.

Collaborate with other head divisions/departments to achieve target set by company and implement all necessary actions in the production processes.

Supervise the quality control procedure in the production processes to ensure the superior quality of company products.

Maintains the highest quality, consistent product standards throughout the production processes.

Assist Human Resource team to educate staff on the basic knowledge of coffee & tea, company products and the superior quality of services.

Assist Business Development team to educate our customers on the superior quality of company products and services.

Assist Business Development team to answer customer questions regarding coffee blends, preparation, and product freshness. Also answers about equipment or tools related to processing coffee.

Qualifications

Experience in specialty coffee is a must, minimum experience of 5 years is required. Having tea knowledge is preferable.

Proven experience in production management, preferably in the coffee or tea industry.

Strong leadership and team management skills.

Excellent communication and interpersonal abilities.

Ability to make critical decisions and manage multiple tasks efficiently.

Knowledge of quality control procedures and standards.