Head of Business Development - Freight Forwarding and Logistic

Elitez Pte Ltd; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A logistics company in Jakarta Utara seeks a Head of Business Development to lead their commercial strategies. The ideal candidate should have at least 7 years of experience in the freight forwarding industry, with a strong leadership background. Responsibilities include overseeing the business development team, identifying new opportunities, and ensuring service quality. Proficiency in English and Bahasa Indonesia, along with CRM tools, is required.

Qualifications

• Minimum 7–10 years of experience in freight forwarding or logistics industry.
• At least 5 years in a leadership/managerial position handling commercial or sales functions.
• Proven track record of revenue generation and business growth.

Responsibilities

• Develop and implement effective commercial strategies to achieve sales targets.
• Lead and manage the business development team and functions.
• Identify new business opportunities and maintain relationships with customers.

Skills

Leadership and team management

Negotiation and contract management

Analytical and strategic thinking

Communication and interpersonal skills

Professionalism and commercial awareness

Ability to thrive in fast-paced environments

Proficiency in CRM tools

Fluency in English and Bahasa Indonesia

Education

Bachelor’s degree in Business, Marketing, Logistics, or related field

Master’s degree (a plus)

Tools

CRM tools

Microsoft Office Suite

Job description

Head of Business Development - Freight Forwarding and Logistic

Main responsibilities include, but are not limited, to:

• Develop and implement effective commercial strategies to achieve sales targets and profitability
• Lead and manage the business development team and Business Development functions
• Identify new business opportunities and maintain strong relationships with key customers and partners
• Oversee contract negotiation, and bidding processes for potential customers
• Work closely with operations and finance teams to ensure service quality and cost-efficiency
• Analyze market trends, customer needs, and competitor activity to support strategic planning
• Monitor and manage sales pipelines, forecasts, and reporting through CRM systems
• Provide regular performance reports and business updates to senior management
• Drive team development through training, coaching, and performance management

Qualifications & Experience:

• Bachelor’s degree in Business, Marketing, Logistics, or related field (Master’s degree is a plus)
• Minimum 7–10 years of experience in freight forwarding or logistics industry
• At least 5 years in a leadership/managerial position handling commercial or sales functions
• Proven track record of revenue generation and business growth
• Deep understanding of international freight (Air, Sea, Land) and logistics solutions
• Strong background in customer relationship management and key account handling

Required Skills:

• Excellent leadership and team management abilities
• Strong negotiation and contract management skills
• Analytical and strategic thinking capabilities
• Excellent communication and interpersonal skills
• High level of professionalism and commercial awareness
• Ability to thrive in a fast-paced, target-driven environment
• Proficient in CRM tools and Microsoft Office Suite
• Fluent in English and Bahasa Indonesia