Head / Manager QA (Quality Assurance)

PT SUMBER BINTANG REJEKI Semarang; Bawen; On-site; IDR 500,000,000 - 800,000,000; Full time

Job summary

PT SUMBER BINTANG REJEKI Semarang is seeking an experienced Head/Manager QA to lead the Quality Assurance Department for women's lingerie and underwear manufacturing. The role requires strong leadership, deep knowledge of garment QA systems, and a track record of maintaining quality across the production process.

You will oversee IQC, IPQC, and FQC processes, conduct root cause analyses, and drive corrective and preventive actions to meet buyer requirements and international standards.

Qualifications

• Minimum 8 years of experience in garment manufacturing, preferably in lingerie or intimate apparel.
• Strong knowledge of QA systems, inspection standards, and continuous improvement.
• Extensive experience with IQC, IPQC, and FQC processes and AQL methods.
• Proven ability to conduct root cause analysis and implement CAPA.
• Experience in leading QA teams and coordinating with multiple departments.

Responsibilities

• Lead and oversee the QA department to ensure product quality throughout manufacturing.
• Establish, implement, and monitor quality standards from incoming to final inspection.
• Conduct internal quality audits and manage customer audits to meet buyer requirements.
• Drive continuous improvement, monitor DHU/defect rates, and reduce rework.
• Coordinate with Sewing, Sample, Technical, IE, Production, Merchandising, and others.

Skills

Quality management leadership

IQC/IPQC/FQC

AQL inspection

CAPA

Root cause analysis

Quality audits

Cross-functional coordination

Problem solving

Continuous improvement

Leadership

Job description

We are looking for an experienced and highly motivated Head / Manager QA (Quality Assurance) to lead and oversee our Quality Assurance Department in women's lingerie and underwear manufacturing.

The ideal candidate should have strong leadership capabilities, extensive knowledge of garment quality management systems, and proven experience in ensuring product quality throughout the entire manufacturing process.

Key Qualifications and Skills:

• Industry Experience: Minimum 8 years of experience in garment manufacturing, preferably specializing in women's lingerie, bras, panties, shapewear, or intimate apparel.
• Quality Management System: Strong understanding of Quality Assurance systems, quality procedures, inspection standards, and continuous improvement methodologies.
• Technical Knowledge: Extensive knowledge of garment construction, sewing techniques, fabric characteristics, elastic, lace, foam cups, accessories, and lingerie product specifications.
• Quality Control Management: Ability to establish, implement, and monitor quality standards from incoming material inspection (IQC), in-process quality control (IPQC), to final quality inspection (FQC).
• Defect Analysis: Strong ability to identify quality issues, conduct root cause analysis, and implement effective corrective and preventive actions (CAPA).
• AQL and Inspection Standards: Thorough understanding of AQL inspection systems, sampling methods, measurement specifications, workmanship standards, and buyer quality requirements.
• Quality Performance Improvement: Experienced in monitoring and improving quality indicators such as DHU, defect rate, rejection rate, rework rate, and customer complaints.
• Audit Management: Experienced in conducting internal quality audits, managing customer audits, and ensuring compliance with buyer requirements and international quality standards.
• Problem-Solving: Ability to investigate recurring quality problems, implement corrective actions, and establish preventive measures to avoid recurrence.
• Leadership and People Management: Proven ability to lead, supervise, train, and develop QA teams, including QA Managers, Supervisors, Inspectors, and Quality Controllers.
• Cross-Functional Coordination: Excellent coordination skills with Sewing, Sample, Technical, IE, Production, Merchandising, and other related departments.
• Continuous Improvement: Ability to develop quality improvement programs, strengthen quality awareness, and implement effective quality management practices.

Personal Attributes:

• Strong leadership and communication skills.
• Analytical, systematic, and detail-oriented.
• Firm in maintaining quality standards.
• Proactive and solution-oriented.
• Able to work under pressure and meet customer expectations.
• Strong commitment to continuous improvement and customer satisfaction.

We are seeking a strategic and hands‑on quality leader who can build a strong quality culture, minimize product defects, improve manufacturing processes, ensure compliance with customer requirements, and maintain consistent product quality throughout the organization.