Head Host (Indonesian Citizen Only)

National Black MBA Association; Uluwatu; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A reputable hospitality firm in Uluwatu, Bali, seeks a Head Host to manage guest relations and hotel operations. The ideal candidate should have a degree in Hospitality Management, experience in luxury settings, and fluency in both Bahasa Indonesia and English. Strong leadership and communication skills are essential for maintaining high service standards.

Qualifications

• Relevant experience in 5-star luxury hotels or luxury resorts.
• Fluent in Bahasa Indonesia and English (spoken and written).
• Computer literacy required.

Responsibilities

• Manage general management and security issues within the hotel.
• Provide guest information and solve problems.
• Maintain high standards of service.

Skills

Communication skills

Leadership qualities

Problem solving

Conflict resolution

Education

Degree in Hospitality Management or similar

Tools

Opera Fidelio

Micros

MS Office

Job description

As a Head Host, you are responsible for general management and security issues within the hotel. You have a genuine interest in taking care of guests and handling and resolving challenges that arise. Throughout your duty you wear many hats including information provider, problem solver, public relations manager, sales manager and diplomat, always maintaining a professional, efficient and professional manner.

The successful candidate will meet the following criteria:

• Degree in Hospitality Management or similar
• Relevant experience in 5-star luxury hotels or luxury resorts
• Good communication skills, proven leadership qualities and focused
• Confident and enjoys the challenge of delivering consistent standards of service
• Fluent in Bahasa Indonesia and English (spoken and written)
• Computer literacy in Opera Fidelio, Micros, MS Office and driver's licence