Head Bartender

PT HONU NUI KEMANG; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A premier dining establishment in Jakarta Utara is seeking an experienced Head Bartender to manage the beverage program. You will source high-quality ingredients, create seasonal menus, and lead customer service initiatives. The ideal candidate has at least 2 years of experience in a high-volume bar or restaurant, with extensive knowledge in beverage trends and strong leadership skills.

Qualifications

• Minimum 2 years as Head Bartender or similar in a high-volume environment.
• Strong knowledge of coffee, wines, and beer with creativity.
• Excellent communication and interpersonal skills.

Responsibilities

• Source ingredients, manage inventory to minimize waste.
• Update beverage menu based on trends and feedback.
• Lead by example in providing exceptional customer service.

Skills

Leadership

Customer service

Beverage knowledge

Team management

Job description

Responsibilities

• Source high-quality ingredients, wine, and beverages, and ensure proper storage and inventory management to minimize waste and maximize profitability.
• Regularly update and refine the beverage menu based on seasonal ingredients, trends, and customer feedback.
• Maintain knowledge of current beverage trends, techniques, and industry best practices, and incorporate them into the beverage program as appropriate.
• Lead by example in providing exceptional customer service, engaging with guests, and creating memorable experiences.
• Monitor the bar area to ensure timely service, cleanliness, and adherence to safety and sanitation standards.
• Address customer inquiries, concerns, and complaints promptly and professionally, striving to resolve issues to the guest's satisfaction.
• Encourage upselling and suggestive selling techniques among staff to maximize revenue and enhance the guest experience.

Qualifications

• Proven experience as a Head Bartender or similar role in a high-volume restaurant or bar, minimum 2 years.
• Extensive knowledge of coffee, wines, and beer, with a passion for creativity and innovation.
• Strong leadership and team management skills, with the ability to motivate, train, and develop staff.
• Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
• Solid understanding of beverage cost control, inventory management, and financial analysis.
• Flexible schedule, including evenings, weekends, and holidays, as required by the business.