Guest Experience Specialist (Part-Time)

Pt Island Connections International; Batam; On-site; IDR 100.000.000 - 200.000.000; Part time

Job summary

A leading hospitality provider in Batam is seeking a talented Guest Relation Expert to provide exceptional customer service. This part-time position involves welcoming guests, resolving inquiries, and ensuring a memorable experience for visitors. The ideal candidate has prior customer service experience, strong communication skills, and a friendly demeanor. Join our dynamic team and contribute to creating unforgettable guest experiences in the beautiful Riau Islands.

Benefits

Competitive remuneration

Professional development opportunities

Work-life balance benefits

Qualifications

• Prior experience in a customer-facing role, preferably in hospitality.
• Ability to engage with guests from diverse backgrounds.
• Excellent conflict resolution skills.

Responsibilities

• Greet and welcome guests upon arrival with warmth.
• Resolve guest inquiries and concerns promptly.
• Assist guests with check-in and check-out.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Interpersonal skills

English proficiency

Service-oriented attitude

Job description

A leading hospitality provider in Batam is seeking a talented Guest Relation Expert to provide exceptional customer service. This part-time position involves welcoming guests, resolving inquiries, and ensuring a memorable experience for visitors. The ideal candidate has prior customer service experience, strong communication skills, and a friendly demeanor. Join our dynamic team and contribute to creating unforgettable guest experiences in the beautiful Riau Islands.