Guest Experience Lead - Flexible Hours & Career Growth

Regus; Lombok; On-site; IDR 54,000,000 - 78,000,000; Full time

Job summary

IWG is seeking a Customer Services Executive to be the friendly face of our workspace hubs. You will welcome customers and their guests and handle on-site tasks to ensure a smooth, welcoming environment. A positive, proactive attitude helps you excel in this role as part of a dynamic team.

You will contribute to delivering world-class customer service and supporting colleagues to create enjoyable, productive experiences for all visitors.

Qualifications

• Excellent communication and people skills.
• Positive, outgoing attitude and can-do approach.
• Willingness to take direction and learn new tasks.

Responsibilities

• Give customers and their guests a warm and friendly welcome.
• Manage on-site tasks to keep the workspace running smoothly.
• Help customers and colleagues have a great day at work.

Skills

Great communication

Positive attitude

Outgoing demeanor

Willingness to learn

Job description

IWG is seeking a Customer Services Executive to be the friendly face of our workspace hubs. You will welcome customers and their guests and handle on-site tasks to ensure a smooth, welcoming environment. A positive, proactive attitude helps you excel in this role as part of a dynamic team.

You will contribute to delivering world-class customer service and supporting colleagues to create enjoyable, productive experiences for all visitors.