Guest Experience Host - Welcome Specialist

Ruangguru; Jawa Barat; Presencial; IDR 42.000.000 - 60.000.000; Jornada completa

Descripción de la vacante

JW Marriott Jakarta is seeking a guest-focused host to warmly greet guests, seat parties, and guide them to tables in a welcoming dining environment.

Our associates uphold Marriott's service standards, keep menus current, maintain tidy work areas, and collaborate with teams to ensure guest satisfaction. No prior experience required; high school diploma preferred; strong communication a plus.

Formación

• Education: High school diploma or GED equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsabilidades

• Greet guests and determine the number in their party.
• Seat guests by finding a clean, available table and providing menus.
• Guide guests through the dining room and assist as needed.
• Move and arrange tables and chairs for groups with special needs.
• Ensure place settings, napkins, and silverware are proper for guests.
• Maintain clean menus and keep dining areas orderly and safe.
• Monitor dining rooms for seating availability and guest well-being.
• Adhere to safety, security, and company policies; report issues to management.
• Uphold uniform and appearance standards and protect company assets.
• Communicate clearly with guests and colleagues, and respond to concerns.
• Develop positive relationships with team members to achieve goals.
• Stay on your feet for extended periods and assist with other duties as needed.

Educación

High school diploma or GED

Descripción del empleo

JW Marriott Jakarta is seeking a guest-focused host to warmly greet guests, seat parties, and guide them to tables in a welcoming dining environment.

Our associates uphold Marriott's service standards, keep menus current, maintain tidy work areas, and collaborate with teams to ensure guest satisfaction. No prior experience required; high school diploma preferred; strong communication a plus.