Guest Experience & Front Desk Supervisor

Marriott Hotels Resorts; Kepulauan Riau; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hotel company in Indonesia is seeking a dedicated individual for a full-time position focused on guest services and operations. The role involves processing guest check-ins, assisting in employee training, and ensuring adherence to quality standards. Candidates should have at least a high school diploma and 1 year of relevant supervisory experience. If you are committed to providing exceptional service in a warm and friendly environment, this could be the position for you.

Qualifications

• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Responsibilities

• Process all guest check-ins and verify guest identity.
• Assist management in training and evaluating employees.
• Handle payment types and balance receipts.
• Ensure adherence to quality standards and company policies.

Skills

Customer Service

Communication

Supervisory Skills

Education

High school diploma or G.E.D. equivalent

Job description

A leading hotel company in Indonesia is seeking a dedicated individual for a full-time position focused on guest services and operations. The role involves processing guest check-ins, assisting in employee training, and ensuring adherence to quality standards. Candidates should have at least a high school diploma and 1 year of relevant supervisory experience. If you are committed to providing exceptional service in a warm and friendly environment, this could be the position for you.