GLOBAL ACCOUNT MANAGER - Mandarin & English Speaker

PT Humana International Indonesia; Jakarta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading service company in Indonesia is looking for a Business Development Manager with fluency in Mandarin and English. The role requires managing relationships, enhancing customer service, and driving sustainable sales growth. Candidates should have at least five years of B2B sales experience, preferably in the Banking or Hotel sectors, along with strong analytical and negotiation skills. Proficiency in Microsoft Office is essential. This is an exciting opportunity to contribute to the company's expansion efforts.

Qualifications

• Minimum of 5 years of corporate consultative or solution-based B2B sales experience.
• Experience in the Banking or Hotel industry is preferred.
• Proven management of accounts with annual revenues.

Responsibilities

• Identify and manage relationships with customer organizations.
• Deliver outstanding customer service and manage expectations.
• Plan activities to retain customers and drive sales revenue growth.
• Develop tailored after-sales strategies for key accounts.
• Participate in strategies to maintain and expand account sales.

Skills

Mandarin fluency

English proficiency

Interpersonal skills

Analytical skills

Negotiation skills

Education

Bachelor’s degree in Economics or Business

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

BUSINESS DEVELOPMENT MANAGER MANDARIN SPEAKER

PT Xianxing
North Jakarta, Jakarta, ID

Responsibilities

• Identify, establish, and manage multi‑tier relationships across customer organizations and internal company stakeholders to ensure long‑term business partnerships and achievement of corporate objectives.
• Deliver customer‑oriented service at all times, addressing sales‑related matters and managing customer expectations effectively.
• Plan and coordinate activities and programs to retain customers and drive sustainable sales revenue growth.
• Develop and manage tailored after‑sales strategies for each designated key account.
• Actively participate in the development and execution of strategies to maintain, protect, improve, and expand account sales and overall portfolio performance.

Qualifications

• Minimum Bachelor’s degree, preferably in Economics or Business, with a solid understanding of sales principles and B2B sales exposure (experience in the Banking or Hotel industry is an advantage).
• Professional appearance and well‑groomed presentation.
• Minimum 5 years of corporate consultative or solution‑based B2B sales experience in a service‑related industry.
• Proven experience managing and developing accounts with annual revenues.
• Strong analytical and problem‑solving abilities, with excellent interpersonal, communication, and negotiation skills at all management levels.
• Mandatory fluency in both Mandarin and English (written and spoken).
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.