General Virtual Assistant - Bilingual: Cantonese-English (Remote)

Wing Assistant; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading virtual assistance company seeks a General Virtual Assistant, requiring bilingual proficiency in English and Cantonese. Responsibilities include organizing files, data entry, and client communication. Candidates must have exceptional communication and organizational skills, along with tech-savviness. This remote position offers numerous benefits, including health insurance, career growth opportunities, and a supportive team environment. Preferred candidates will be detail-oriented and proactive, ready to work in US hours.

Benefits

Health Insurance (HMO)

Performance Incentives

Paid Training

Holiday & Overtime Pay

Inclusive Culture

Opportunities for Career Growth

100% Work-From-Home

Fun Work Environment

Qualifications

• At least 1 year of experience as a Virtual Assistant.
• Excellent phone, email, and instant messaging communication skills.
• Able to work on a graveyard shift.
• Knowledge of online calendars and scheduling.
• Experience with word-processing software and spreadsheets.

Responsibilities

• Store and organize documents and files.
• Prepare lead lists and transcribe audio recordings.
• Conduct research and handle data entry tasks.
• Prepare statements and invoices, and track payments.
• Monitor projects and organize company data.

Skills

Communication skills

Organizational skills

Time management skills

Proactive attitude

Tech savvy

Bilingual proficiency (English and Cantonese)

Tools

MS Office

Online calendars

USB Headset

Webcam

Job description

General Virtual Assistant - Bilingual Cantonese-English (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

Duties and Responsibilities

1. Store and organize documents and files.
2. Data Entry: prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.
3. Research products, purchase goods & secure samples.
4. Store, update & collect information for marketing and sales campaigns through a CRM system.
5. Create and send statements or invoices, track payments, and record company expenses.
6. Gather data on trends, industry best practices, and other publicly available information and prepare reports on the findings (e.g., for comparative analysis).
7. Monitor projects, conduct internal communication & organize company data.
8. Coordinate team calendars, prevent scheduling conflicts & ensure clients are on time and prepared for meetings.
9. Prepare itineraries, book hotels, rental cars, etc.
10. Convey information to incoming calls & make calls for appointments or conduct informational inquiries.
11. Reply to emails, follow up on correspondence, organize inbox as per client preferences, and notify clients about important emails.
12. Ad hoc tasks

Qualifications

• At least 1 year of experience as a Virtual Assistant
• Excellent phone, email, and instant messaging communication skills
• Solid organizational & time management skills
• Able to work on a graveyard shift
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Experience with word-processing software and spreadsheets (e.g., MS Office)
• Knowledge of online calendars and scheduling (e.g., Google Calendar)
• Bilingual proficiency in English and Cantonese (expert level in both languages required)
• Proactive attitude & willingness to be trained

Technical Requirements

• USB Headset with Noise Cancellation feature
• Working Webcam
• Computer with at least 1.8 GHz processor and at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps cable connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule: US work hours (20-40 hours per week)

Location: This is a remote job

Please note

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
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