General Manager (Pererenan, Full-Time)

Outpost; Indonesia; On-site; IDR 500.000.000 - 1.500.000.000; Full time

Job summary

A leading hospitality provider in Bali is looking for a General Manager to oversee the operations of their property. The ideal candidate will ensure profitability and customer satisfaction while leading a dedicated management team. They should have a degree in hotel management and a minimum of 10 years of experience in the industry, including time in a General Manager role. The position requires effective leadership and a commitment to excellence in service delivery.

Qualifications

• 10 years of experience in the hospitality industry.
• 1–3 years of experience as a General Manager required.
• Available to work flexible hours including weekends and holidays.
• Good English communication and listening skills.

Responsibilities

• Oversee operations of the entire property and manage profitability.
• Prepare financial reports and budgets.
• Lead and mentor management team.
• Ensure compliance to SOPs and service standards.

Skills

Leadership

Financial Management

Interpersonal Communication

Problem-solving

Attention to Detail

Organizational Skills

Strategic Planning

Education

Bachelor's or Master's degree in hotel management

Job description

General Manager – Mengwi

Location: Mengwi, Bali
Salary: IDR 500,000,000 – IDR 1,500,000,000
Job Type: Full time – Y Outpost

Job Description

Oversees the operations of the entire property. Manages the ongoing profitability of the property, ensuring revenue and member satisfaction targets are met and exceeded.

• Ensure that monthly financial forecasts for Coliving, Coworking, Food & Beverage, Travel, Trainings, Events and all other departments are on target. Analyzes P&L statements and reacts with impactful strategies based on findings.
• Prepare and monitor daily and monthly financial reports.
• Responsible for the preparation and presentation of the annual Operating Budget.
• Help in the procurement of operating supplies and equipment, and contract with third‑party vendors for essential equipment and services.
• Oversee and manage all departments and work closely with departmental managers on a daily basis.
• Lead and mentor the management team to ensure career progression, development and team satisfaction.
• Act as a final decision maker in hiring key staff.
• Ensure full compliance to SOPs, policies, procedures and service standards.
• Conduct and respond to audits to ensure continual improvement is achieved.
• Responsible for legalization, health & safety, fire regulations and that all legal requirements are met.
• Handle member complaints and oversee the service recovery procedures.
• Ensure reviews are answered accordingly and OTAs stay on target.
• Make decisions in the best interest of the company.
• Engage the community through events and spark conversations in spaces and online community platforms.

Requirements

• A bachelor or master’s degree in hotel management is preferred, or candidates with the required experience in opening, managing and operating a hotel with a clear track record.
• 10 years of experience in the hospitality industry, with significant international experience preferred.
• 1–3 years of experience as a General Manager required.
• Understanding of coliving and coworking markets is a big plus.
• The ideal candidate is a seasoned and highly intelligent hospitality industry professional with outstanding management skills and extensive hands‑on experience.
• Available to work when needed, including weekends, holidays, and nights.
• Excellent interpersonal communication and organizational skills to coordinate a variety of project activities with a strong attention to detail.
• Ability to communicate effectively, written or verbal, with a multitude of different stakeholders respectfully and appropriately.
• Address operational concerns and issues, monitoring overall stakeholder and constituent satisfaction.
• Develop and implement operational procedures and policies.
• Critical thinking and problem‑solving skills; conduct research for special projects, respond timely to inquiries, and present clear and succinct briefings.
• Work with details, confidential and time‑sensitive issues.
• Make good decisions and respond to high‑pressure situations.
• Good English communication and listening skills.
• Work under pressure, comfortable dealing with ambiguity and working independently.
• Mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations skills.
• Detail-oriented in data administration and management functions (collection, analysis, distribution, etc.).
• Work cross‑functionally and support multiple team members.
• Passionate to learn and grow.

General Manager – Ubud (Mozaic Restaurant Gastronomic)

Location: Ubud, Bali
Salary: IDR 500,000,000 – IDR 1,500,000,000
Job Type: Full time – Mozaic Restaurant Gastronomic

Company Description

Mozaic Restaurant Gastronomic is Bali’s premier destination for fine dining, proudly acclaimed by Les Grandes Tables du Monde as one of the world’s most distinguished restaurants. Since 2001, Mozaic has set the standard for culinary excellence on the island, offering an unparalleled blend of artistry, sophistication and intimacy. Guided by Michelin‑star‑trained chefs Chris Salans and Blake Thornley, each menu is a masterpiece, seamlessly marrying French haute cuisine with the vibrant flavors of Bali. For those seeking an unforgettable gastronomic experience, Mozaic remains the epitome of elegance and indulgence.

Role Description

This is a full‑time on‑site role located in Ubud for a General Manager – Business Operations. We are seeking an experienced and strategic General Manager to oversee the overall business operations of the company. This leadership role will focus on driving the company’s growth through financial management, human resources, sales and marketing and long‑term business development. The ideal candidate will bring strong leadership, analytical and organizational skills to ensure the continued success and expansion of the Mozaic brand.

Qualifications

• Strategic leadership and business development
• Financial planning and P&L management
• Human resources and team leadership
• Sales, marketing and brand growth
• Strong communication and decision‑making skills
• Ability to work in a fast‑paced environment and problem‑solve
• Strong background in luxury hospitality or fine dining environments
• Good understanding of Indonesian culture
• Mastery of the English language, both written and oral

General Manager – House of Om

Location: House of Om (Melati, Bali, etc.)
Job Type: Full time – House of Om

Job Description

At House of Om, the General Manager (GM) plays a key leadership role in managing day‑to‑day operations, supporting team performance, and aligning the organization with its mission of conscious living, community, and holistic wellness.

Responsibilities

• Oversee daily operations across all House of Om locations.
• Guide and support department leaders, conduct regular check‑ins, and foster a culture of collaboration, accountability and personal growth.
• Develop and implement short‑ and long‑term goals in alignment with House of Om’s mission and values.
• Monitor budgets, control operational costs and collaborate with Finance to ensure financial sustainability.
• Uphold high standards in service quality, student/guest satisfaction, cleanliness, safety and the overall House of Om experience.
• Approve schedules, ensure proper staffing levels and resolve HR‑related matters with the HR department.
• Ensure smooth communication and workflow between departments such as Sales, Events, Kitchen, Housekeeping and Academics.
• Handle operational issues and staff or guest conflicts promptly and diplomatically.
• Ensure all operations comply with local laws, safety regulations and internal policies.
• Provide regular updates, reports and recommendations to the CEO or Founders regarding performance, issues and improvement areas.
• Oversee operations across all House of Om locations (Melati, Bali, etc.).
• Support department leaders to meet targets and maintain quality.
• Maintain a healthy, respectful and inspiring workplace culture.
• Represent House of Om with professionalism and heart.
• Monitor budgets and ensure responsible financial management.
• Support innovation while upholding the values and vision of the organization.

Requirements

Minimum 5 years in a managerial or leadership role.

• Experience in hospitality, wellness, retreat or educational environments is highly preferred.
• Strong people‑management skills; ability to lead, mentor and motivate cross‑functional teams with empathy and clarity.
• Skilled in conflict resolution and staff development.
• Strong organizational skills with ability to manage priorities across teams (hospitality, kitchen, HR, finance, sales, academics, events).
• Experience overseeing daily operations in a dynamic, multi‑department setting.
• Fluent in English (written and spoken).
• Strong interpersonal skills to represent House of Om with professionalism and heart.
• Well‑versed in digital tools such as HRIS, scheduling apps, Google Workspace and project management platforms.
• Calm under pressure with a proactive, solution‑oriented approach; ability to handle operational and team‑related challenges effectively.
• Deep understanding and respect for holistic wellness, yoga and conscious community values.
• Strong commitment to House of Om’s mission and lifestyle.
• Bachelor’s degree in Business, Hospitality Management or related fields is a plus.
• Willing to be based in Bali and work across multiple locations (e.g., House of Om Melati, House of Om Amertham, House of Om The Mansion, House of Om Pelaga).
• Flexible with working hours, including weekends or events as needed.
• Passionate to learn and grow.

General Manager – Kuta (Resort)

Location: Kuta, Bali
Salary: IDR 1,500,000 – IDR 4,500,000
Job Type: Full time – Bali Jobs Recruitment

Job Description

Our client is an independent 5‑star luxury boutique resort located in the heart of Seminyak. They are seeking an experienced and dynamic General Manager to provide strategic leadership, oversee daily operations and elevate the resort’s positioning as a premier luxury destination.

Key Responsibilities

• Provide strategic leadership and overall management of the hotel to ensure world‑class guest experiences and operational excellence.
• Oversee daily operations across all departments, ensuring alignment with the brand’s luxury standards and service culture.
• Drive financial performance by managing budgets, forecasts and P&L while optimizing revenue and profitability.
• Lead, motivate and develop a high‑performing management team, fostering a culture of accountability, consistency and excellence.
• Ensure consistency in service delivery and guest satisfaction, maintaining the property’s reputation as a leading 5‑star destination.
• Build and maintain strong relationships with owners, stakeholders and key business partners.
• Develop and execute effective sales, marketing and positioning strategies to maximise market share in luxury hospitality.
• Monitor market trends and competitor performance, adapting strategies to maintain a competitive edge.
• Uphold strict compliance with international standards, local regulations and company policies.
• Act as the brand ambassador of the property, representing the hotel with professionalism and strong personal presentation.

Requirements

• Proven track record as a General Manager in luxury 5‑star hotels or resorts, with a minimum of three years of consistent tenure per property.
• Solid work experience in other luxury brands in Indonesia and other major international destinations in Southeast Asia is desired.
• Excellent leadership, guest engagement, financial acumen and ability to uphold and elevate service standards at an international luxury level.
• Professional, well‑presented and able to embody the brand image of a world‑class luxury property.
• Demonstrated leadership skills and operational expertise within the luxury hospitality brand.
• Experience with Forbes Travel Guide Standards or LQA (Luxury Quality Assurance) is highly desirable.
• Comprehensive knowledge of resort operations, including Rooms, Food & Beverage, and Spa services.
• Proven track record in managing a high volume of operations or hotel occupancy.
• Strong attention to detail and a passion for delivering exceptional service.
• Creative and innovative mindset, committed to driving excellence.

General Manager – Ayatara (Villa)

Location: Ubud, Bali
Job Type: Full time – Ayatara

About the Role

Ayatara Villa is seeking an experienced and highly competent General Manager to join our team. The GM will inspire and guide the team towards providing exceptional service and memorable experiences for our esteemed guests. Superb interpersonal and communication skills are essential, as you will be fostering positive relationships with both guests and team members.

Responsibilities

• Oversee the overall operations and management of the resort, ensuring exceptional guest experiences and high standards of service.
• Lead and inspire a diverse team of professionals, fostering a positive work environment and promoting teamwork.
• Develop and implement strategic plans to drive revenue growth, optimise operational efficiency and enhance the resort’s reputation.
• Ensure compliance with industry regulations, health and safety standards and company policies.
• Cultivate strong relationships with guests, vendors and key stakeholders to drive customer satisfaction and loyalty.

Requirements

• Preferably 10 years of experience as a Hotel General Manager, demonstrating a successful track record in managing upscale resorts or hotels.
• Proven leadership abilities with exceptional interpersonal and communication skills.
• Strong business acumen and the ability to drive revenue generation and financial performance.
• Extensive knowledge of the hospitality industry, current market trends and best practices.
• Excellent problem‑solving skills and the ability to make strategic decisions.
• Mature and professional demeanor (preferably aged between 35‑45 years old).
• A passion for delivering outstanding guest experiences and exceeding expectations.
• Ability to move and live in Bali, Indonesia as long as still employed as the General Manager of Ayatara.
• Fluency in English and willingness to learn Bahasa (Indonesian) if not Indonesian.
• Availability to work and adapt to flexible scheduling, including weekends or events as needed.

• Note: This position is open to candidates of all genders and backgrounds from any country. We embrace diversity and equal opportunity in our workplace.

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