General Manager, Luxury Resort - Bangka Belitung

Michael Page; Daerah Khusus Ibukota Jakarta; On-site; IDR 1.331.779.000 - 1.831.197.000; Full time

Job summary

A leading recruitment agency is seeking a General Manager for a luxury resort in Bangka Belitung Islands, Indonesia. This role involves overseeing all hotel operations, ensuring high guest satisfaction, and implementing strategic business plans. Ideal candidates will have a minimum of 10 years of hotel management experience, preferably in luxury settings. The position offers an attractive salary and a supportive work environment.

Benefits

Attractive basic salary with housing allowance

Access to training and development programmes

Opportunity to work in a stunning location

Qualifications

• Minimum 10 years of hotel management experience, with at least 5 years in a GM or senior leadership role.
• Proven track record of managing full-service hotels, preferably in luxury properties.
• Willingness to reside in the Bangka Belitung Islands.

Responsibilities

• Lead and manage all hotel departments, ensuring guest satisfaction and service excellence.
• Develop and implement strategic plans for revenue growth and profitability.
• Monitor financial performance including budgeting and cost control.

Skills

Leadership

Financial Acumen

Communication

Interpersonal Skills

Strategic Decision-Making

Education

Bachelor's degree in Hospitality Management or Business Administration

Master's degree (preferred)

Tools

Hotel Management Software

Job description

Overview

Opportunity to take full ownership of a hotel's operations and strategy. Ideal for a results-driven leader who thrives in a hands-on environment.

About Our Client

We are currently representing an established diversified business owner who is expanding their portfolio of luxury hospitality assets across Indonesia.

Job Description

• Lead and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Finance, and Engineering.
• Develop and implement strategic plans to achieve business goals, including revenue growth, profitability, and brand positioning.
• Ensure high levels of guest satisfaction, quality standards, and service excellence.
• Monitor financial performance, including budgeting, forecasting, and cost control.
• Build, mentor, and lead a strong management team, fostering a positive and productive work environment.
• Ensure compliance with local regulations, health, safety, and quality standards.
• Represent the hotel in the local community, industry events, and corporate functions.
• Collaborate with ownership on capital expenditure plans, renovations, and new initiatives.
• Analyze market trends, competitor performance, and customer feedback to drive improvements.

The Successful Applicant

• Bachelor\'s degree in Hospitality Management, Business Administration, or related field; Master\'s preferred.
• Minimum 10 years of hotel management experience, with at least 5 years in a GM or senior leadership role.
• Proven track record of managing full-service hotels, preferably in luxury or upscale properties.
• Strong financial acumen and experience with P&L management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work in a dynamic, multi-cultural environment and make strategic decisions.
• Knowledge of hotel management software and operational systems.
• Willingness to reside in the Bangka Belitung Islands and oversee daily operations on-site.

What\'s on Offer

• Attractive basic salary with a housing allowance.
• Opportunity to work in a stunning location in Bangka Belitung.
• Supportive and professional work environment.
• Access to training and development programmes.
• Chance to lead a prestigious luxury resort.

If you are passionate about hospitality and are ready to take on an exciting challenge, we encourage you to apply for this General Manager role.