General Manager Commercial Operations

PT Metropolitan Land Tbk; Jakarta Utara; On-site; IDR 450.000.000 - 550.000.000; Full time

Job summary

A leading property management firm in Jakarta is looking for an experienced Mall General Manager to handle mall operations, manage tenant relations, and lead a diverse team. The ideal candidate will have a Bachelor's degree in a related field and at least 3 years of managerial experience in mall operations. This role requires strong leadership and problem-solving skills and the ability to manage multiple tasks efficiently.

Qualifications

• Minimum 3 years as Mall General Manager or 5 years as Mall Operation Manager.
• 5+ years of related experience preferred in Mall Management or Retail.
• Ability to handle multiple tasks with speed and accuracy.

Responsibilities

• Handle Mall operation & Commercial Esp, Casual Leasing, Marcomm, & Tenant Relation.
• Manage a team across various departments including Marketing and IT.
• Coordinate and manage Tenant Relations and Promotion strategies.

Skills

Building effective tenant relations

Problem solving

Leadership

Attention to detail

Education

Bachelor's degree in Hospitality Management, Engineering, Marketing or related field

Job description

Job Description

• Handling Mall operation & Commercial Esp, Casual Leasing, Marcomm, & Tenant Relation
• Managing Team (Marketing Communication, Finance Accounting, IT, Engineering, & GHL)
• Managing Outsourcing For Security, Building Maintenance, Houskeeping, Landscape, & Safety
• Managing Promotion (Below & Above the Line)
• Search, offer and meet prospect tenants.
• Coordinate and manage Tenant Relations, Marcomm and Lease team to achieve company's Target.
• Monitor and Evaluate Casual Leasing Tenancy Mix.
• Responsible for Occupancy Tenant reports.

Qualifications

• Bachelor's degree in Hospitality Management, Engineering, Marketing or related field.
• Min. 3 years of working experience as Mall General Manager or 5 years as Mall Operation Manager.
• 5 years or more of related experience is required (experience in Mall Management or Retail is preferred).
• Successful track record of building effective tenant relations within a shopping mall or retail property management environment.
• Having strong attention to detail, problem solving skills and manage team.
• Strong leadership and managerial skills, with a proven track record of success in managing a large team.
• Must be able to handle multiple tasks simultaneously and work with speed and accuracy.
• Willing to be placed in all Metland Project (Mall) in Jakarta Greater Area (Jabodetabek).

Additional Information

Direct Report to Operation Director.

*only shortlisted candidate will be contacted

How many years' experience do you have as a Commercial General Manager?

Company Overview

PT Metropolitan Land Tbk (Metland) was established on February 16, 1994 and commenced its operations on October 28, 1994. Since then, the company keeps focusing on residential and commercial development. The success of Metland nowadays shows in customer satisfaction, good quality of products, professional management and also good relationship with subsidiaries environment and partnership. Since 2004, a Singapore investment company named Reco Newtown Pte. Ltd has joined the company, convincing the fact that trust from stakeholder is increasing. In the same year, Metland achieved ISO 9001:2000 Certification from United Registrar System, proving that the management system of Metland has met the international standard and showing its high professionalism to public as well.