General Manager

Ascott Indonesia; Provinsi Bali; On-site; IDR 800.000.000 - 1.200.000.000; Full time

Job summary

A luxury hotel chain in Indonesia is seeking an experienced General Manager to oversee all aspects of hotel operations, ensuring financial performance and guest satisfaction. The ideal candidate will have over 10 years of experience in luxury/resort hotels, strong commercial acumen, and excellent leadership skills. This role offers the opportunity to manage a dedicated team and elevate service quality in a premier environment.

Qualifications

• Minimum 10 years of experience as a General Manager, preferably in luxury/resort hotels within international hotel chains.
• Strong commercial acumen and business strategy execution skills.
• Excellent interpersonal, problem-solving, and decision-making abilities.

Responsibilities

• Oversee all aspects of hotel operations, including financial performance, guest satisfaction, and team development.
• Lead marketing, sales, and revenue strategies to achieve business targets.
• Ensure property standards, safety, and regulatory compliance are met consistently.
• Maintain excellent guest relations, handle feedback proactively, and elevate service quality.
• Manage staff recruitment, training, and performance with a strong focus on leadership development.

Skills

Leadership

Commercial acumen

Problem-solving

Interpersonal skills

Decision-making

Education

Bachelor's or Master's degree in Hospitality or related fields

Job description

Responsibilities

• Oversee all aspects of hotel operations, including financial performance, guest satisfaction, and team development.
• Lead marketing, sales, and revenue strategies to achieve business targets.
• Ensure property standards, safety, and regulatory compliance are met consistently.
• Maintain excellent guest relations, handle feedback proactively, and elevate service quality.
• Manage staff recruitment, training, and performance with a strong focus on leadership development.

Qualifications

• Minimum 10 years of experience as a General Manager, preferably in luxury/resort hotels within international hotel chains.
• Strong commercial acumen and business strategy execution skills.
• Excellent interpersonal, problem-solving, and decision-making abilities.
• Bachelor's or Master's degree graduate in Hospitality or related fields.

Additional Remarks

• Candidates may also be approached for our properties in Jakarta, Batam, and other key locations across Indonesia.
• Both Indonesian and non-Indonesian citizens are welcome to apply.