General Manager

PT Kata Selaras Bersama; Bukittinggi; On-site; IDR 450.000.000 - 550.000.000; Full time

Job summary

A leading hotel management company is seeking an experienced General Manager for their upscale hotel in Bukittinggi, Indonesia. The ideal candidate will have a Bachelor's degree in hospitality, at least 10 years in a similar role, and strong leadership and problem-solving skills. The role involves managing the budget, driving revenue, and ensuring compliance with regulations. Fluency in English and experience with expatriate teams are required. This opportunity offers a competitive salary and an esteemed position in the hospitality sector.

Qualifications

• Preferably 10 years of experience in the same position, demonstrating a successful track record in managing upscale hotels.
• Fluency in a second language preferred.
• Experience in leading expatriates and local colleagues effectively.

Responsibilities

• Achieve target and manage operating budget.
• Analyze monthly P&L and month-end reports.
• Lead the Executive Committee team in driving hotel revenue.

Skills

Fluent in English

Problem-solving

Leadership

Interpersonal skills

Customer contact skills

Ability to multi-task

Team player

Education

Bachelor’s Degree from a reputable hospitality school

Tools

MS Excel

MS Word

MS PowerPoint

Job description

Bachelor’s Degree from a reputable hospitality school preferred

Proferably 10 years of experience with same position, demonstrating a successful track record ini managing upscale hotel

Must be fluent in English

Are able to move and live in Bukittinggi, West Sumatera

Excellent problem solving skill and the ability to make strategic decisions

Fluency in a second language preferred

Strong working knowledge of MS Excel, Word, & PowerPoint

Strong leadership, interpersonal and training skills

Ability to lead expatriates and local colleagues effectively

Excellent communication and customer contact skills

Results and service oriented with an eye for details

Ability to multi-task, work well in stressful & high-pressure situations

Team player & builder

Well presented and professionally groomed at all times

Jobdesc :

Achieve target

Discuss with Owner and establish operating budget and financial forecast for the hotel

Analyze monthly P&L and month-end reports, identify deviation from business plan goals

Prepare and submit reports to Owner

Communicate in an effective and timely manner with owner matters

Represent the Brand in projecting a credible image to the market, residents and colleagues alike

Comply with established guidelines on the hotel organizational structure and reporting lines

Manage and establish positive owner relations through proper and appropriate communications with the appointed Owner

Follow appropriate protocol in communicating with the appointed Owner’ representative and keep owner informed of such communications

Lead and guide the Executive Committee team in driving the hotel revenue for all revenue centers to achieve goals and objectives set

Survey and analyze competition, market trends, guest mix and needs. Evaluate and recommend appropriate product/service and operational changes as necessary

Ensure compliance with licensing laws, health and safety and other statutory regulations

Ensure proper documentations and obtain approval before commissioning marketing, advertising, sales, and promotions.

Ensure all Marketing are in compliance with Brand Marketing guidelines

Be present to personally welcome key residents and patrons, and entertain key accounts’ representatives

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a general manager?

Do you have experience in a sales role?

Which of the following languages are you fluent in?

Do you have customer service experience?

How would you rate your English language skills?

How much notice are you required to give your current employer?