General Insurance Commercial - Lead Business Analyst

Stryker Corporation; Daerah Khusus Ibukota Jakarta; On-site; Confidential; Full time

Job summary

A leading insurance firm in Jakarta is seeking a highly analytical Lead Business Analyst to enhance insurance products and processes. The ideal candidate has over 14 years of experience in commercial insurance and excellent communication skills. This role entails collaborating with various teams and acting as a subject matter expert. An understanding of engineering, marine, and liability insurance is critical for success in this position.

Qualifications

• Strong proficiency in business analysis tools is essential.
• Excellent communication and stakeholder engagement skills are required.
• 14+ years of experience in General Insurance Commercial BA.
• In-depth understanding of commercial insurance products needed.

Responsibilities

• Collaborate with teams to gather and document business requirements.
• Conduct gap analysis and feasibility studies for new products.
• Act as a subject matter expert (SME) for commercial lines.

Skills

Business analysis tools (e.g. JIRA, Confluence, Visio)

Excellent communication

Strong problem-solving

Critical thinking

Stakeholder engagement

Education

Any Degree with III certification or ECBA

Tools

Insurance platforms (Guidewire, Duck Creek, DXC)

Job description

Overview

We are seeking a highly analytical and domain-savvy Lead Business Analyst to join our team and support the development, enhancement, and optimization of insurance products and processes within the Commercial Lines of Property & Casualty Insurance. The ideal candidate will have deep expertise in Engineering, Marine, Property, and Liability insurance and will act as a bridge between business stakeholders and technical teams to deliver high-impact solutions.

Responsibilities

Business Analysis & Requirements Gathering

• Collaborate with underwriting, claims, actuarial and operations teams to gather and document business requirements.
• Conduct gap analysis and feasibility studies for new product development or enhancements.
• Translate business needs into functional specifications and user stories.

Domain Expertise - Commercial Lines

• Analyze and model insurance products across Engineering (Contractors All Risk, Erection All Risk), Marine (Cargo, Hull), Property (Fire, Burglary), and Liability (Public, Product, Professional).
• Support pricing, rating, and policy administration systems specific to commercial lines.
• Ensure regulatory compliance and alignment with industry standards (IRDAI, Lloyd's, etc.).

Stakeholder Management

• Liaise with product managers, IT teams, vendors, and external consultants.
• Facilitate workshops, walkthroughs, and UAT sessions with business users.
• Act as a subject matter expert (SME) for commercial lines during system implementations.

Required Skills & Qualifications

Technical & Analytical Skills

• Strong proficiency in business analysis tools (e.g., JIRA, Confluence, Visio).
• Familiarity with insurance platforms (Guidewire, Duck Creek, DXC, etc.) is a plus.

Domain Knowledge

• In-depth understanding of commercial insurance products and lifecycle.
• Experience in regulatory and compliance frameworks in P&C insurance.
• Knowledge of reinsurance and treaty structures is advantageous.

Soft Skills

• Excellent communication and stakeholder engagement skills.
• Strong problem-solving and critical thinking abilities.
• Ability to work independently and manage multiple priorities.

Qualifications

Any Degree with III certification or ECBA

Experience

14+ years Experience in General Insurance Commercial BA