General Administrative Assistant (Wholesale)

Sugar Head Bali; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A trendy bakehouse in Bali is looking for a General Administrative Assistant to support daily operations. This role involves customer interaction, office management, and administrative tasks like data entry and bookkeeping. The ideal candidate has experience in administrative roles, strong organizational skills, and is proficient in Microsoft Office. It's a full-time position, requiring a commitment to delivering excellent customer service.

Benefits

BPJS

Qualifications

• Must be based in Bali.
• Minimum of 2 years of proven experience in an administrative role is preferred.
• Strong organizational and multitasking skills are essential.

Responsibilities

• Handle manual data entry, record keeping, and file management.
• Perform general administrative tasks like filing, photocopying, and scanning.
• Respond promptly to customer inquiries via phone, email, or chat.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Microsoft Office Suite proficiency

Education

D3 diploma or equivalent

Job description

General Administrative Assistant (Wholesale)

Job Title: Purchasing/General Administrative Assistant

Location: Kerobokan, Bali

Employment Type: Full-time

About Us: Sugarhead is Bali’s new and trendy bakehouse, cafe and academy who is striving to deliver excellent products and services to our guests and clients. At the core of Sugarhead’s mission is a simple plan: serve great food, take good care of our customers and staff, and keep them coming back for more! THIS is what Sugarhead’s success is all about. As we continue to expand, we are seeking a motivated and organized individual to join our team as a General Administrative Assistant.

Job Responsibilities

• Handle manual data entry, record keeping, and file management.
• Handle basic bookkeeping tasks, such as expense tracking and invoice processing.
• Perform general administrative tasks, such as filing, photocopying, scanning, and faxing.
• Respond promptly to customer inquiries via phone, email, or chat.
• Assist in processing orders, including order entry and tracking.
• Prepare reports on customer interactions and inventory status as required.
• Resolve customer issues and complaints with a professional approach.
• Maintain high customer satisfaction levels by providing accurate information and timely support.
• Liaise with other staff members to ensure customer needs are met.
• Assist in organizing and scheduling meetings, appointments, and events.
• Maintain office supplies and equipment, replenishing items as needed.
• Assist in the preparation and distribution of internal and external communications.
• Collaborate with team members to ensure smooth workflow and communication.

Qualifications

• Must be based in Bali
• Min. D3 diploma or equivalent; additional education or training is a plus.
• 2 minimum proven experience in an administrative role is preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a team environment.
• Attention to detail and problem-solving skills.
• Professional demeanour and positive attitude.
• BPJS

How many years' experience do you have as a General Administration Officer?