FY 27 - IFS - Knowledge Management & Insights

PwC; Jakarta Pusat; On-site; IDR 16,740,000 - 27,900,000; Part time

Job summary

PwC Indonesia offers an internship in Markets – Knowledge Management & Insights (KM&I) within Internal Firm Services. You will support administrative processes in PMO publication and research activities, contributing to enhanced internal services for firmwide users.

Responsibilities include creating reports, SOPs, user guides, and maintaining SharePoint resources. Strong English writing and tech‑savvy attitude are essential for a 6‑month internship.

Qualifications

• Aspiring intern with strong written English and research skills.
• Proactive, detail‑oriented and able to prioritise tasks.
• Familiarity with knowledge management and internal publications is a plus.

Responsibilities

• Support KM&I admin tasks and PMO publications.
• Prepare weekly/bi-weekly reports and maintain documentation.
• Assist in creating user guides and knowledge materials.
• Update SharePoint and assist in SOPs and workflows.

Skills

PowerPoint

Data Visualization

Data Analysis

Research

Documentation

Education

Bachelor Degree - Computer Science

Bachelor Degree - Management

Bachelor Degree - Information System

Bachelor Degree - Business Data Science

Tools

Power BI

Power Query

Alteryx

Copilot

Job description

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Knowledge Management

Management Level

Intern/Trainee

Job Description & Summary

PwC Indonesia is an inclusive and equal-opportunity employer that does not discriminate based on physical disabilities, gender, race, religion, or age. Your application will be treated fairly and assessed solely based on job requirements and competencies.

An internship opportunity in Markets – Knowledge Management & Insights (KM&I) within Internal Firm Services offers the chance to play a key role in knowledge sharing across PwC Indonesia. You will support administrative processes in both PMO publication and research activities, contributing to the enhancement of internal services for firmwide users.

• Support team members with a variety of tasks, making daily contributions to KM&I operations.
• Prepare weekly and/or bi-weekly reports, ensuring accuracy and timely delivery.
• Contribute to process improvement initiatives and knowledge sharing activities within the team.
• Assist in preparing presentation materials for team meetings or knowledge-sharing sessions.
• Prepare meeting notes and track action items for follow-up.
• Support the documentation of standard operating procedures (SOPs) and workflows for knowledge management and publication processes.
• Help create user guides or FAQs for internal tools and resources.
• Regularly update and maintain relevant information on the team’s SharePoint site to ensure resources, documents are current and accessible.
• Proficiency in Microsoft PowerPoint, Excel, and Teams.
• High attention to detail and commitment to quality.
• Passion for desk research, with a strong sense for verifying information before analysis.
• Excellent English writing skills.
• Initiative and proactiveness, with the ability to prioritise tasks effectively.
• Ability to contribute new ideas and provide valuable input to team discussions.
• Commitment to a 6-month internship period.
• Ability to work under pressure and demonstrate strong communication skills.
• Familiarity with Generative AI tools (such as Copilot) for research and writing activities.
• Tech-savvy, with the ability to quickly adapt to new technology trends in daily work.
• Fast learner, open to feedback and continuous improvement.
• Familiar with data visualisation and reporting tools such as Power Query, Power BI, Alteryx, etc.

Education

(if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree - Computer Science, Bachelor Degree - Management, Bachelor Degree - Information System, Bachelor Degree - Business Data Science

Certifications

(if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Writing, Communication, Communications Management, Conducting Research, Content Audit, Content Development, Content Editing, Content Management, Contract Management, Data Analysis, Database Administration, Data-Driven Insights, Data Reporting, Data Visualization, Developing Policies and Guidelines, Developing Presentations, Digital Research, Documentation Administration, Electronic Document Management Systems (EDMS), Emotional Regulation, Empathy, Enterprise Data Management (EDM) {+ 32 more}

Desired Languages

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No