Functional Consultant Assc.

PT. Metrodata Electronics, Tbk; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading ICT company in Indonesia is seeking a professional to provide solutions and support for software application implementations. The role involves evaluating customer needs, performing implementations, and conducting training sessions. Ideal candidates will demonstrate a strong understanding of business processes and software technologies. This position offers a chance to contribute to Indonesia's digital transformation through innovative solutions.

Qualifications

• Must demonstrate deep understanding of customers' business processes.
• Experience in providing solutions in software applications and implementation.
• Ability to conduct presentations and demos for customers.

Responsibilities

• Evaluate and recommend appropriate business solutions for customers.
• Perform application implementation according to customers' needs.
• Provide post-implementation support to customers.
• Conduct training sessions for customers on software applications.
• Maintain knowledge of specific application system technologies.

Skills

Solution provision

Business proposal composition

Customer training

Implementation methodology understanding

Problem-solving

Job description

With minimum guidance from direct report and/or senior level, responsible in providing solutions to customers in all phases of implementation regarding to implementation methodology. Demonstrate deep understanding of the customer's business process and provide simple or in complex solution according to assigned industry and software application. Work closely with sales team and principals in order to support the achievement of sales target for software application, implementation service, and training service.

Detail job desc:

• Evaluate, identify, and give recommendation regarding customer's application in order to provide the appropriate business solution; and compose it into business proposal, including conduct the presentation and/or demo system to customer
• Perform the application implementation and ensure its process is in accordance with customer's needs and proposed timeline
• Direct contact with customer to provide solutions to the problems that arise after implementation, as well as to seek the possibility to implement another development
• Become a training instructor for customers in learning, understanding, and operation of the implemented software application in basic and advance trainings
• Maintain and develop knowledge of specific application system technology

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.