Functional Analyst - Karawaci

Siloam Hospitals Group; Cimone; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading healthcare provider in Indonesia is seeking a Business Analyst to act as a liaison between business stakeholders and the IT department. The ideal candidate will have a Bachelor's degree in a related field and at least 2 years of experience in a technology-driven environment. Strong analytical and communication skills are essential. Familiarity with Agile methodologies and healthcare experience is a plus. This role is based in Head Office, Karawaci.

Qualifications

• 2+ years of experience in a functional/business analyst role, preferably in a technology-driven environment.
• Experience in Agile, Scrum, or other software development methodologies.
• Ability to read and interpret process flows and system diagrams.

Responsibilities

• Serves as a key liaison between business stakeholders and the IT department.
• Analyzes business processes to identify improvement opportunities.
• Supports the successful implementation and optimization of software applications.

Skills

Analytical skills

Communication skills

Problem-solving skills

Stakeholder management

Organizational skills

Education

Bachelor’s degree in Information Systems, Business Administration, Computer Science, or Engineering

Tools

Microsoft Office Suite

JIRA

Confluence

Job description

Overview

Job Description: Serves as a key liaison between business stakeholders and the IT department. Ensures that technology solutions meet business requirements. Analyzes business processes to identify improvement opportunities. Gathers and documents functional requirements. Translates business requirements into technical specifications. Collaborates closely with cross-functional teams. Supports the successful implementation and optimization of software applications and business systems. Possesses strong analytical skills and effective communication abilities. Demonstrates a deep understanding of both business operations and technical systems.

Responsibilities

• Serves as a key liaison between business stakeholders and the IT department.
• Ensures that technology solutions meet business requirements.
• Analyzes business processes to identify improvement opportunities.
• Gathers and documents functional requirements.
• Translates business requirements into technical specifications.
• Collaborates closely with cross-functional teams.
• Supports the successful implementation and optimization of software applications and business systems.
• Possesses strong analytical skills and effective communication abilities.
• Demonstrates a deep understanding of both business operations and technical systems.

Qualifications

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or Engineering field.
• 2+ years of experience in a functional/business analyst role, preferably in a technology-driven environment.
• Experience working in Agile, Scrum, or other software development methodologies.
• Familiarity with enterprise/internal systems and business process analysis.
• Experience in the healthcare industry is a plus.
• Experience with requirements gathering, documentation, and writing functional specifications.
• Proficiency with tools such as Microsoft Office Suite, JIRA, Confluence, or similar platforms.
• Ability to read and interpret process flows and system diagrams.
• Familiarity with change management and user acceptance testing (UAT) processes.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills, with the ability to clearly convey complex information to both technical and non-technical audiences.
• Strong interpersonal and stakeholder management skills.
• Detail-oriented with excellent organizational and time management abilities.
• Ability to work both independently and collaboratively in a fast-paced environment.
• Willing to be placed in Head Office, Karawaci

Our team will review your application and will be in touch if your application is shortlisted to the next stage.