Front Office Leader — Guest Experience

Hilton Bali Resort; Jakarta Utara; On-site; IDR 676.933.000 - 1.015.401.000; Full time

Job summary

A leading hotel chain in Jakarta is seeking a Front Office Manager. You will be responsible for managing all Front Desk operations and ensuring exceptional customer service. The ideal candidate will have strong communication and organizational skills, the ability to work under pressure, and previous experience in a similar role. Join a dynamic team dedicated to providing remarkable hospitality experiences. Competitive salary and benefits offered.

Qualifications

• Fluent in spoken and written English to meet business needs.
• Good communication, organization and coordination skills.
• Able to maintain excellent relations with team members.
• Familiar with computer systems.

Responsibilities

• Responsible for the operation of all Front Desk operations.
• Maintain high customer service focus.
• Develop and implement department training plans to meet business needs.
• Monitor standards through regular reviews.

Skills

Communication

Organization

Coordination

Teamwork

Problem-solving

Proactivity

Job description

A leading hotel chain in Jakarta is seeking a Front Office Manager. You will be responsible for managing all Front Desk operations and ensuring exceptional customer service. The ideal candidate will have strong communication and organizational skills, the ability to work under pressure, and previous experience in a similar role. Join a dynamic team dedicated to providing remarkable hospitality experiences. Competitive salary and benefits offered.