Front End Developer
Posted today
Job Description
- Min. 1 tahun sebagai front end developer
- S1 Information Technology/Sistem Informatika
- Familiar dengan HTML, CSS, JavaScript
- Familiar CSS pre-processor seperti SASS atau LESS
- Familiar dengan VueJs dan ekosistem JavaScript
- Fasih terhadap Clean Architecture dan Design Pattern
- Memahami TypeScript, Webpack/Vite, dan testing library
- Memahami desain dan prototyping dengan Figma
- Memahami responsive web design atau PWA
- Memahami proses CI/CD development
- Fasih dengan source control dan GIT Flow dalam pengembangan aplikasi
Front Desk Officer
Posted today
Job Description
(Teller)
Front Office Staff
Posted today
Company Description
Mercure Serpong Alam Sutera
Located in the heart of Alam Sutera, this modern hotel sits between EMC Hospital and Living World Shopping Mall, offering 171 stylish rooms and amenities ideal for both business and leisure travelers. It is close to cycling and jogging venues, and nearby attractions include Flavor Bliss, Living World, IKEA, and Mall @Alam Sutera.
Job Description
OVERVIEW OF DUTIES
- Welcomes guests and takes care of them from arrival through departure.
- Ensures guest permanent satisfaction through high‑quality services.
- Helps achieve department’s quantitative and qualitative targets.
Main Responsibilities
Customer relations
- Welcomes guests promptly and attentively.
- Encourages customer loyalty by building friendly, personalized relationships.
- Anticipates guests’ needs.
- Responds promptly to guest complaints and remarks.
- Conveys the hotel image.
- Brings brand concepts to life in daily operations (e.g., 10/10 program in France).
- Respects reservation commitments fully.
- Performs all guest arrival and departure operations per internal procedures.
- Informs guests of formalities and special conditions related to their stay.
- Handles phone calls.
- Applies internal audit procedures.
- Passes information to other departments and front desk team members.
- Maintains up‑to‑date guest documentation.
- Updates information in the gazette and e‑gazette.
- Handles reservations as needed.
Professional techniques/Production
- Performs all arrival/departure operations in compliance with procedures.
- Informs guests about guidelines and available services.
- Handles phone calls.
- Applies internal audit processes.
- Shares necessary information with other departments.
- Ensures all guest documentation is current.
- Updates the gazette and e‑gazette.
- Handles reservations when necessary.
Qualifications
- Minimum Diploma in Hospitality, Tourism, or related field.
- At least 1 year of experience in a similar role.
- Strong customer service orientation with excellent interpersonal skills.
- Excellent communication skills.
- Strong attention to detail and organizational skills.
- Proficiency in PMS (Opera, Fidelio, etc.) and Microsoft Office.
- Good command of English, spoken and written; additional languages are an advantage.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Customer‑oriented with a pleasant personality and positive attitude.
- Demonstrated problem‑solving skills and ability to think on the fly.
- Proficiency in MS Office and willingness to learn hotel management software.
- Excellent time management and multitasking abilities.
- Enthusiasm for learning and adapting to new challenges.
Additional Information
Diversity & Inclusion for Accor means welcoming each and everyone, respecting differences, and prioritizing skills and qualifications in all employment decisions. The company provides meaningful employment, a warm culture, excellent working conditions, and supports development for all, including those with disabilities.
When applying, please inform us of any special needs you may have so we can consider them.
(BEWARE OF RECRUITMENT SCAMS)
It has come to our attention that fake job offers claiming to hire for Siloam Hospitals Group are circulating. Siloam Hospitals Group does not require payment for employment applications.
Front Desk Admin
Posted today
Job Description
- Senin pagi
- Rabu pagi
- Rabu siang
- Jumat siang
- Sabtu pagi
- Sabtu siang
Front Desk Officer
Posted today
Job Description
(Teller)