Fraud Recovery Investigation- Assistant Manager

MyRobin.ID; Daerah Khusus Ibukota Jakarta; Hybrid; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading financial services provider in Indonesia is seeking an Assistant Manager for Fraud Recovery Investigation. The candidate will lead a team to investigate fraud cases, analyze fraud data, and coordinate with law enforcement. Ideal applicants have over 5 years of field collection experience and strong leadership skills. This position involves travel across Indonesia.

Qualifications

• 5-7 years of experience in Field Collection with high-value cases.
• Ability to manage a team of 8-10 members.
• Willing to travel across Indonesia.

Responsibilities

• Respond quickly to fraud cases.
• Conduct investigations on reported fraud cases.
• Prepare reports on the progress and results of fraud handling.
• Analyze fraud data for trends and risks.
• Establish connections with law enforcement to resolve fraud cases.

Skills

Leadership skills

Analytical skills

Communication abilities

Problem-solving skills

Target-oriented

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

Fraud Recovery Investigation- Assistant Manager

About the job Fraud Recovery Investigation- Assistant Manager

Job Description:

• Quickly respond to reported fraud cases.
• Conduct end-to-end investigations on reported fraud cases.
• Perform site visits, handle cases, resolve issues, and directly collect on cases where losses have been identified.
• Prepare comprehensive reports on both the progress and results of fraud handling.
• Analyze fraud data (history, trends, and potential risks).
• Coordinate and establish connections with law enforcement or relevant authorities to resolve fraud cases.

Requirements:

• More than 5-7 years of experience in Collections, specifically Field Collection, with average case values exceeding Rp15,000,000.
• Strong leadership skills with the ability to manage a team of 8-10 members.
• Willingness and availability to travel across Indonesia as needed.
• Proficient in Microsoft Office (Excel, Word, and PowerPoint).
• Strong analytical skills, critical thinking, and effective communication abilities.
• Problem-solving skills with creativity in finding alternative solutions.
• Target-oriented and capable of working under pressure.