Fraud Investigator - Retail Banking

Amar Bank; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading financial institution in Indonesia is seeking a Fraud Investigator to conduct investigations related to digital products. The ideal candidate will have a diploma, relevant knowledge in anti-fraud practices, and at least 2 years of experience in investigation. This role involves maintaining case trackers and supporting data confidentiality, offering an opportunity to work in a dynamic financial environment.

Qualifications

• Knowledge about Anti Fraud and investigation.
• Experience in internal audit and digital product processes.
• At least 2 years of relevant experience.

Responsibilities

• Investigate cases escalated to Anti Fraud.
• Maintain productivity according to daily targets.
• Conduct investigations and report results.

Skills

Anti Fraud knowledge

Investigation skills

Technical skills

Analytical skills

Computer skills

Education

Diploma in any discipline

Job description

Responsibilities

• Investigate all cases that are escalated to Anti Fraud (Amar Bank Digital and Tunaiku Retail Circle) or categorized as a fraud signal assigned by the Anti Fraud Investigator Supervisor/ Team Leader.
• Maintain productivity and quality according to daily targets according to patterns and alerts included in the Retail Banking.
• Conduct investigations, look for evidence both internal and external and to make reports on the results of the investigation.
• Provide clear results and maintain a Fraud case tracker as part of daily tasks.
• Responsible for supporting data as evidence during the investigation process and maintain data confidentiality

Requirements

• Candidate must possess at least Diploma’s degree in any discipline.
• Have knowledge about Anti Fraud and investigation, internal audit and application processes specifically digital products from Financial Services Institutions
• at least 2 years relevant experience..
• Technical, Computer and Analysis Skill in related areas.
• Willingness to learn and high morale.