FM & GA Coordinator

Siloam Hospitals Group; Jember; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading healthcare provider in Indonesia is seeking a Facilities Manager to oversee service strategies and ensure compliance with healthcare standards. The role includes leading a team, supervising maintenance activities, and resolving facility-related issues. Candidates must possess a Bachelor’s degree in a relevant field and have strong communication skills. This position offers a dynamic environment with opportunities to enhance hospital service quality while managing a diverse range of operational tasks.

Qualifications

• Bachelor's degree required in relevant field.
• Strong understanding of facilities management principles.
• Proficiency in Microsoft Office, especially Excel and Word.
• Excellent communication skills for stakeholder engagement.

Responsibilities

• Plan and monitor implementation of FM & GA service strategies.
• Provide leadership to technicians and staff.
• Supervise repair and maintenance activities effectively.
• Address and resolve complaints from service users.

Skills

Understanding of facilities management principles

Familiarity with facilities management software

Strong verbal and written communication skills

Ability to resolve facility-related issues

Education

Bachelor Degree from facilities Management, Business Administration, or related major

Tools

Facilities management software

Microsoft Office Suite

Job description

• Plan and monitor the implementation of FM & GA service strategies and initiatives in achieving Hospital performance targets related to risk management and ensuring service quality in accordance with applicable standards, provisions and laws/regulations.
• Provide leadership and guidance in directing and developing a team of technicians and GA staff to ensure Hospital FM and GA operations and initiatives are established and implemented effectively in accordance with approved budgets, agreed performance targets and applicable regulatory, licensing and accreditation requirements.
• Plan, prioritize, and supervise every repair and maintenance activity for facilities (buildings, medical equipment, etc.) carried out in a timely manner, cost-effectively, and with minimal risk of damage.
• Handle and evaluate complaints from service users to plan service improvements.
• Build trust and develop good working relationships with external parties, third party vendors/contractors and government agencies.
• Patient / Customer Satisfaction Index related to facilities.
• Repair costs, monthly maintenance vs budget, and departmental spending.
• Number of non-compliance around FM & GA.
• FM & GA Initiatives and Innovations.
• Speed of response and resolution of complaints from service users.
• Uptime of medical and non-medical equipment.
• All divisions/departments: related to storing goods, maintenance, repairs, cleanliness, security, etc.
• Supplier/vendor of general and medical equipment/machines.
• Tenants and building owners.
• Bachelor Degree from facilities Management, Business Administration, Management, or any related major.
• Management, Business Administration, Management, or any related major.
• Understanding of facilities management principles, including maintenance, space planning, and regulatory compliance.
• Familiarity with facilities management software and Microsoft Office Suite (especially Excel and Word).
• Strong verbal and written communication skills for interacting with staff, contractors, and external stakeholders.
• Ability to address and resolve facility-related issues and administrative challenges effectively.

Qualifications

• Bachelor Degree from facilities Management, Business Administration, Management, or any related major.
• Understanding of facilities management principles, including maintenance, space planning, and regulatory compliance.
• Familiarity with facilities management software and Microsoft Office Suite (especially Excel and Word).
• Strong verbal and written communication skills for interacting with staff, contractors, and external stakeholders.
• Ability to address and resolve facility-related issues and administrative challenges effectively.

Additional Information

[BEWARE OF RECRUITMENT SCAMS]
It has come to our attention that there are fake job offers claiming to be hiring for Siloam Hospitals Group. Please note that Siloam Hospitals Group do not require applicants to make payment when seeking employment with our hospitals.