Fluidcon Product Specialist

Epiroc Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global productivity partner is seeking a Fluidcon Product Specialist in Jakarta to provide technical and commercial support to the Aftermarket team. Responsibilities include product presentations, training, and developing commercial tools. Candidates should have a minimum diploma in relevant fields and significant experience in sales or marketing of technical products. Enjoy a collaborative role focused on enhancing customer experience and product performance.

Qualifications

• Experience in Sales and Marketing is an advantage.
• More than 5 years experience for Fluidcon product line or similar technical or marketing roles.
• Familiar with Installation, Maintenance & Troubleshooting is an advantage.

Responsibilities

• Provide technical and commercial support to Aftermarket team.
• Develop and deliver commercial tools for customer proposals.
• Conduct product presentations and act as a technical advisor.
• Implement systems to track product performance and profitability.
• Utilize digital platforms for market intelligence analysis.

Skills

Problem-solving

Time Management

Data Presentation

Customer service

Analytical skills

Customer relationship skills

Education

Minimum Diploma (D3) in automotive, electric, Engineering, or mechanical

Tools

MS Office

Job description

Functional area: Marketing & Sales

Onsite or Remote: Onsite

Primary Skills: Problem-solving, Time Management, Data Presentation,

Country/Region: ID

City: Jakarta

Location: Jakarta, ID, 12560

Company name: PT Epiroc Southern Asia

Date of posting: Oct 10, 2025

We’re looking for a Fluidcon Product Specialist to support our Aftermarket team with technical and commercial expertise.

Main Accountabilities

• Provide technical and commercial support to the Aftermarket team (Key Account Sales & PSSR) in selling Fluidcon products.
• Develop and deliver commercial tools tailored to customer proposal requirements.
• Conduct product presentations, application demonstrations, and act as a technical advisor for customers and internal teams.
• Implement digital-based systems to track product performance, lifecycle, and profitability.
• Utilize digital platforms for monitoring, reporting, and real-time market intelligence analysis.
• Standardize technical documents (BOM, Line Drawing, Service Form) to ensure easy access through PSD’s digital systems.

Internal Capability Development

• Serve as a trainer and subject matter expert for technical and commercial training sessions for Sales, Service, and customers.
• Collaborate with Training Specialists & Operation Specialists to enhance the competencies of technicians and PSSR.
• Foster a growth mindset culture within the internal team through knowledge sharing, coaching, and competency evaluations.
• Support sales development by reviewing pricing strategies and profitability analysis for each agreement.

Internal Initiatives & Programs

• Drive cross-functional collaboration (Sales, Logistics, Inventory, Procurement, HR, SHEQ) to strengthen the execution of Fluidcon programs.
• Develop and implement internal initiatives to improve customer experience, including standardized service & parts contracts.
• Initiate innovation projects to enhance cost efficiency, service quality, and customer satisfaction.

Requirements

Educational Background:

• Minimum Diploma (D3) in automotive, electric, Engineering, or mechanical.

Experience:

• Experience in Sales and Marketing is an advantage.
• More than 5 years experience for Fluidcon product line or similar both technical or marketing roles.
• Familiar with MS Office.
• Familiar with Installation, Maintenance & Troubleshooting should be an advantage.
• Strong customer service and analytical skills.
• Good customer relationship skills.

Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground‑breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world‑class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billions in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at www.epiroc.com .