Floor Manager

PT. Golden Wei Culinary; Jakarta Selatan; On-site; IDR 500.083.000 - 750.126.000; Full time

Job summary

A premier dining establishment in Jakarta Selatan is looking for a dedicated Floor Manager to oversee restaurant operations. Key responsibilities include ensuring exceptional customer service, maintaining efficient operations, and managing staff effectively. The ideal candidate has at least 2 years of experience in hospitality management, strong leadership abilities, and the ability to communicate in English, with Mandarin being an added advantage. This is a great opportunity to join a well-regarded restaurant team.

Qualifications

• Minimum 2 years of experience in a similar floor management role within the hospitality industry.
• Able to speak English; Mandarin is prioritized.
• Strong leadership and people management skills.

Responsibilities

• Oversee the smooth running of restaurant operations.
• Ensure exceptional customer service.
• Maintain high standards of quality and efficiency.

Skills

Leadership

Communication

Customer service

Inventory management

Adaptability

Job description

About the role

We are seeking a dedicated and experienced Floor Manager to join our team at Bund House, Chinese Fine Dining Restaurant. As the Floor Manager, you will be responsible for overseeing the smooth running of our restaurant operations, ensuring exceptional customer service and maintaining high standards of quality and efficiency.

Requirements

• Minimum 2 years of experience in a similar floor management role within the hospitality industry


• Able to speak English


• Able to speak Mandarin will be prioritized


• Strong leadership and people management skills, with the ability to motivate and inspire a team


• Excellent communication and interpersonal skills, with a customer‑focused approach


• Proficient in managing restaurant operations, including inventory control, staff scheduling, and cost‑saving measures


• Thorough understanding of food and beverage service standards, as well as health and safety regulations


• Ability to work well under pressure and adapt to changing circumstances


• Passion for the hospitality industry and a commitment to delivering exceptional customer experiences

Apply now for this exciting opportunity to become the Floor Manager at PT. Golden Wei Culinary - Bund House!