Floor Captain

PT Pancious Tirta Jaya; Bekasi; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading restaurant in Jakarta is seeking an experienced Floor Captain to enhance customer experiences by taking and delivering orders. You will be responsible for preparing tables, attending to customers, and collaborating with the kitchen staff. The ideal candidate has at least 1 year of experience in a similar role and possesses strong communication and leadership skills. This full-time position will be located at Summarecon Mall Bekasi.

Qualifications

• Minimum 1 year of experience in a similar role.
• Proven service experience in a restaurant.
• Customer-oriented approach with patience.

Responsibilities

• Prepare restaurant tables with attention to sanitation.
• Attend to customers upon entrance.
• Take and serve orders.
• Collaborate with kitchen/bar staff.

Skills

Attention to cleanliness and safety

Good communication

Leadership skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

PT. Pancious Tirta Jaya, an expanding and leading casual dining restaurant in Jakarta is looking for highly motivated and experienced Floor Captain. The ideal candidate will be responsible to take and deliver orders. You’ll be the face of our restaurant and responsible for our customers’ experiences.

Responsibilities

• Prepare restaurant tables with special attention to sanitation and order
• Attend to customers upon entrance
• Present restaurant menus and help customers select food/beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Collaborate with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment

Qualifications

• High school, diploma or equivalent
• Minimal 1 year of experience working as a Floor Captain, Senior Server, Senior Waitress, Assistant Supervisor, Server Leader, etc.
• Proven restaurant serving or watering experience
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Responsible and trustworthy
• Good communication, leadership and problem-solving skills

Will be placed according to domicile: Summarecon Mall Bekasi

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