Fleet Management Associate

Grab; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading superapp company in Southeast Asia is seeking a professional to join their fleet team in Jakarta. The role involves managing fleet operations, ensuring vehicle maintenance, and data analysis to enhance customer satisfaction and operational efficiency. The ideal candidate holds a Bachelor's degree and has at least 2 years of experience in aftersales management, especially in automotive contexts. Competitive benefits include comprehensive medical insurance and flexible work arrangements.

Benefits

Term Life Insurance

Comprehensive Medical Insurance

Flexible benefits package

Parental and Birthday leave

Volunteering leave

Flexible work arrangements

Qualifications

• 2 years of experience in aftersales management and vehicle maintenance.
• Proficiency in mechanical and technical automotive processes.
• Prior exposure to data analysis and reporting.

Responsibilities

• Manage fleet and pool operations focusing on improvement.
• Ensure accuracy in technical data and analysis.
• Maintain relationships with partners and monitor service performance.

Skills

Data analysis

Process engineering

Technical automotive standards

Aftersales management

Education

Bachelor's degree in Business Administration, Engineering, or related field

Job description

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Join the ID rental fleet team! In fleet team We identify opportunities, fleet supply, maintenance strategies, and secure asset deals with both internal and external partners. As a Fleet team, We manage all vehicle assets spread into different pool location, in Jabo we have 5 different pool locations (BSD, Cakung, Cinangka, Jurumudi and Hankam). Based in our BSD Pool, you will report to Fleet management lead and ensure daily operation running well.

Get to Know the Role

You will support the aftersales operations, especially on vehicle maintenance, body repair, process engineering, and data analysis. This role is crucial for ensuring customer satisfaction and operational efficiency.

The Critical Tasks You Will Perform

• Manage fleet and pool operations with a focus on continuous improvement.
• Ensure accuracy in technical data and analysis.
• Identify operational efficiencies while standardizing processes and Goals.
• Maintain relationships with partners, including vendors and suppliers.
• Monitor and improve Service level agreement performance to align with needs.

Qualifications

What Essential Skills You Will Need

• Bachelor's degree in Business Administration, Engineering, or related field with a technical automotive background (especially 4W vehicles).
• 2 years of experience in aftersales management, car workshops, general and body repair, and vehicle maintenance
• Prior exposure in data analysis, reporting, and process engineering.
• Proficiency in mechanical and technical automotive processes, standards, and tools (e.g., grouping items/parts)

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.