Financial Services Account Management

Grab; Kota Yogyakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading superapp company in Yogyakarta is seeking a high-performing Sales Specialist to enhance its lending portfolio. You will focus on acquiring and managing partnerships with merchants, driving sales targets and collaborating with internal teams. The ideal candidate has over 2 years of lending sales experience and strong communication skills, with a proficiency in CRM software. This role includes various benefits aimed at ensuring employee well-being.

Benefits

Term Life Insurance

Flexible benefits package

Parental leave

Volunteering leave

Assistance Programme

Flexible work arrangements

Qualifications

• More than 2 years of experience in lending sales, preferably in P2P lending.
• Proven success in achieving or exceeding high sales targets.
• Solid understanding of merchant lending market dynamics.

Responsibilities

• Act as the functional heart of our Merchant Lending business.
• Acquire new merchants for lending.
• Hit and exceed monthly lending sales targets.
• Build and maintain strong relationships with merchant clients.
• Collaborate with internal teams to ensure smooth loan processing.
• Gather market feedback to help improve product and sales strategy.

Skills

Lending sales experience

Negotiation skills

Communication skills

Relationship-building skills

MS Office proficiency

CRM software familiarity

Tools

Salesforce

Job description

Company Description

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Lending is one of the Company's drivers of profitability. We are committed to develop and manage a suite of lending products that are not only accessible but also tailored to meet the unique needs of our partners.

Get to Know the Role

We are looking for a high-performing, self-driven Sales Specialist with strong experience in the lending sector to accelerate our merchant lending portfolio. This role focuses on acquiring and managing lending partnerships with merchants, from MSMEs to established brands, through our P2P lending platform. Reporting to the Manager and working from the Yogyakarta office.

You will be expected to deliver high sales targets, while also contributing to go-to-market feedback, product iteration, and overall merchant strategy.

The Critical Tasks You Will Perform

• Act as the functional heart of our Merchant Lending business.
• Acquire new merchants for lending – from MSMEs to big brands.
• Hit and exceed monthly lending sales targets.
• Build and maintain strong relationships with merchant clients.
• Collaborate with internal teams (commercial, credit risk, operations) to ensure smooth loan processing.
• Gather market and merchant's feedback to help improve product and sales strategy.
• Keep sales activities and pipeline updated in CRM or internal tools.

Qualifications

What Essential Skills You Will Need

• More than 2 years of experience in lending sales, preferably in P2P lending, multifinance, or digital financial institutions.
• Proven success in achieving or exceeding high sales targets.
• Comfortable across MSME scale up to larger brands with ability to adapt messaging accordingly.
• Solid understanding of merchant lending market dynamics.
• Excellent negotiation, communication, and relationship-building skills.
• Self-starter with a strong sense of ownership and ability to work under minimal supervision.
• Proficiency in MS Office, with familiarity in CRM software such as Salesforce considered a plus.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• Term Life Insurance and comprehensive Insurance.
• GrabFlex, create a benefits package that suits your needs and aspirations.
• Parental and Birthday leave.
• Love-all-Serve-all (LASA) volunteering leave.
• Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• FlexWork arrangements such as differentiated hours.

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.