Finance Sr. Supervisor

ATI Business Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A technology and resources management firm is seeking a performance-driven Senior Supervisor to lead a finance operations team in Jakarta. The ideal candidate will oversee daily operations in finance functions while ensuring compliance and quality. Strong analytical and communication skills are essential, alongside a proactive mindset and experience in finance operations. Join us to support our clients’ growth and streamline their financial processes.

Qualifications

• Prior experience in finance operations is preferred.
• Willing to support extended hours, weekend, or public holiday operations when required.
• Flexible and adaptable to changes in business needs.

Responsibilities

• Oversee and manage daily operations across AP, AR, Reconciliation, Commissions, and Accounting functions.
• Monitor team performance to ensure adherence to SLA, accuracy, and quality standards.
• Drive problem resolution through root cause analysis and corrective actions.

Skills

Excellent communication skills in English

Strong analytical thinking

Problem-solving ability

High attention to detail

Ability to work in a fast-paced operational environment

Job description

We are seeking a performance-driven Senior Supervisor to lead and develop a high-performing finance operations team of approximately 50–60 professionals across multiple finance pillars, including Accounts Payable (AP), Accounts Receivable (AR), Reconciliation, Commission Chasing, and Accounting Support.

The ideal candidate is a proactive problem solver with strong analytical capability, finance process knowledge, and leadership maturity. You are highly organized, detail-oriented, and able to coach teams to deliver high-quality results while maintaining compliance and operational integrity.

Key Responsibilities:

• Oversee and manage daily operations across AP, AR, Reconciliation, Commissions, and/or Accounting functions.
• Monitor team performance to ensure adherence to SLA, accuracy, and quality standards.
• Drive problem resolution through root cause analysis, corrective actions, and continuous process improvements.
• Provide coaching, mentoring, and performance management for Supervisors and team members.
• Manage escalations effectively and collaborate with cross-functional stakeholders and regional finance partners for timely issue resolution.
• Oversee workload planning, performance reporting, business review preparation, and operational governance.
• Evaluate data and performance metrics to identify trends, discrepancies, and opportunities for optimization.
• Influence cross-functional outcomes and strategic initiatives while maintaining compliance with internal policies and frameworks.

Qualifications:

• Excellent communication skills in English, both written and spoken, with the ability to engage professionally with stakeholders.
• Strong analytical thinking, problem-solving ability, and sound judgment in decision-making.
• High attention to detail with strong ownership and accountability.
• Proven ability to work effectively in a fast-paced operational environment with shifting priorities.
• Flexible and adaptable to changes in business needs and working schedules.
• Willingness to support extended hours, weekend, or public holiday operations when required.
• Prior experience in finance operations is preferred.
• Willing to be based in BSD City or Central Jakarta.

Be Part of ATI Journey:

Our aim at ATI Business Group in working with our Clients is to support their continued growth by providing cost-effective technology and talented & scalable people resources on demand. ATI’s singular focus on providing services to the travel and hospitality business communities across the globe has been a remarkably successful one. Since commencing in 2002 we now have over 900 employees providing services to our clients across the globe.