Finance & Admin Specialist - Guest Services & Operations

Pt Sakura Gina Jaya; Pontianak; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Pt Sakura Gina Jaya is seeking a Finance Admin Specialist Payroll Reports in Pontianak to support payroll processes and guest service operations. The role involves coordinating with departments, ensuring accurate payroll data, and maintaining service levels within the property.

This position requires a high school diploma (or GED) and at least 1 year in related professional areas, with strong attention to detail and customer-facing responsibilities essential to daily operations.

Qualifications

• High school diploma or GED; 1 year experience in related professional area.

Responsibilities

• Serves as property Manager on Duty and oversees all property operations.
• Represents property management in resolving any guest or property related situation.
• Manages the flow of questions and directs guests within the lobby.
• Serves as Guest Relations Manager and handles the tracking of service issues.
• Maintains a strong working relationship with all departments to support property operations and goals.
• Communicates variations to established norms to appropriate department promptly.
• Sends copy of MOD report to all departments daily.
• Strives to improve service performance and guest satisfaction.
• Reviews staffing to meet guest service, operational, and financial objectives.
• Monitors financial statements, sales and activity reports to identify cost reductions and improvements.

Education

High school diploma or GED

Job description

Pt Sakura Gina Jaya is seeking a Finance Admin Specialist Payroll Reports in Pontianak to support payroll processes and guest service operations. The role involves coordinating with departments, ensuring accurate payroll data, and maintaining service levels within the property.

This position requires a high school diploma (or GED) and at least 1 year in related professional areas, with strong attention to detail and customer-facing responsibilities essential to daily operations.