FB Waitress - Rooftop Bar & Lounge

Alila Hotels; Surakarta; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A luxury hotel chain in Surakarta is seeking an experienced F&B Waitress to provide excellent service at their rooftop bar. Responsibilities include serving food and beverages to guests, maintaining supply levels, and ensuring guest satisfaction. Ideal candidates have a degree in Hospitality and 2+ years of hotel experience. This role requires strong communication and interpersonal skills.

Qualifications

• Minimum 2 years of work experience in hotel operations.
• Good customer service, communication, and interpersonal skills are a must.
• Basic knowledge of food and beverage.

Responsibilities

• Provide an excellent and consistent level of service to customers.
• Serve Food & Beverages to guests at the Agra Rooftop Bar & Lounge.
• Monitor operating supplies and reduce spoilage and wastage.

Skills

Customer service

Communication

Interpersonal skills

Food and beverage knowledge

Education

Relevant degree or diploma in Hospitality or Tourism management

Job description

Organization

Alila Solo

Summary

You will be responsible for providing an excellent and consistent level of service to your customers. The F&B Waitress is responsible for serving Food & Beverages to guests in the Agra Rooftop Bar & Lounge, providing a courteous, professional, efficient, and flexible service to maximize guest satisfaction.

To provide a courteous, professional, efficient, and flexible service at all times, to perform opening and closing procedures established for the Place of Work as assigned, to monitor operating supplies and reduce spoilage and wastage, and to handle cash and credit card payments. To have a thorough understanding and knowledge of all Food and Beverage related services and products and, to have the ability to recommend Food & Beverage combinations, to upsell and cross-sell.

Qualifications

• Ideally you have a relevant degree or diploma in Hospitality or Tourism management.
• Minimum 2 years of work experience in hotel operations.
• Good customer service, communication, and interpersonal skills are a must.
• Basic knowledge of food and beverage.
• Good communication skills and language skills.
• A great team player who is customer-oriented, attentive, and hospitable.