FB Host KITA Restaurant - Park Hyatt Jakarta

Hyatt Hotels Corporation; Daerah Khusus Ibukota Jakarta; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A luxury hotel chain in Jakarta is seeking a dedicated Food and Beverage staff member to ensure exceptional guest service, maintain food safety standards, and foster positive interactions. Candidates must have a hospitality degree and at least one year of experience in a similar role within a five-star hotel. Strong English communication skills, leadership abilities, and a guest-service mindset are essential.

Qualifications

• Indonesian Nationality with a degree in Hospitality or related field.
• Has minimum 1 year experience in a similar position in a 5-star International Hotel Chain.
• Previous experience in Luxury Hotel or international experience are advantages.
• Strong in leadership and business acumen.

Responsibilities

• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Provides excellent service to internal customers in other departments as appropriate.
• Handles all guest customer complaints and inquiries in a courteous and efficient manner.
• Maintains positive guest and colleague interactions with good working relationships.
• Adhere to the hotel's rules and regulations.
• Implement food safety programs and procedures.
• Always practice safety in handling food.
• Perform personal and environmental hygiene in food and beverage business.

Skills

Excellent English communication skills

Strong guest service mindset

People management & development skills

Education

Degree in Hospitality or related field

Job description

Park Hyatt Park Hyatt Jakarta ID - JW - Jakarta

Food and Beverage

Hourly/Entry Level Employee

Full-time

Local

Summary

• Ensures the delivery of brand promise and provides exceptional guest service at all times.
• Provides excellent service to internal customers in other departments as appropriate.
• Handles all guest customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintains positive guest and colleague interactions with good working relationships.
• Adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Hygiene, Health and Food Safety.
• Implement food safety programs and procedures.
• Always practice safety in handling food.
• Performing personal and environmental hygiene in food and beverage business.

Qualifications

• Indonesian Nationality with a degree in Hospitality or related field.
• Has minimum 1 (One) year experience in a similar position in a 5 (five) stars International Hotel Chain.
• Previous experience in Luxury Hotel or international experience are advantages.
• Strong in leadership and business acumen.

Excellent English communication skills, strong guest service mindset and people management & development skills.