F&B Operations & Guest Experience Leader

TRIBE; Kuta Selatan; On-site; IDR 748.378.000 - 1.164.145.000; Full time

Job summary

A luxury hotel in Bali seeks a capable individual to oversee the outlet's business performance and operations. The role involves planning budgets, supervising a team, ensuring high standards of service, and fostering relationships with guests. Ideal candidates will have strong leadership skills, financial acumen in the food and beverage sector, and a commitment to customer satisfaction. Join this vibrant team to contribute to a well-known Bali destination.

Qualifications

• Strong leadership skills to manage and develop a team.
• Proven ability to manage budgets and financial forecasts.
• Experience in the food and beverage industry is highly desirable.
• Excellent customer service skills to handle guest interactions.

Responsibilities

• Plan and review the outlet budget on a monthly basis.
• Analyze month-end reports for business plan deviations.
• Conduct meetings to review business goals progress.
• Supervise daily operations and staff schedules.
• Manage guest complaints and maintain service standards.

Skills

Leadership

Budget management

Food & beverage knowledge

Customer service

Job description

A luxury hotel in Bali seeks a capable individual to oversee the outlet's business performance and operations. The role involves planning budgets, supervising a team, ensuring high standards of service, and fostering relationships with guests. Ideal candidates will have strong leadership skills, financial acumen in the food and beverage sector, and a commitment to customer satisfaction. Join this vibrant team to contribute to a well-known Bali destination.