Expression of interest - Officer Technical Content Support

Thiess; Balikpapan; On-site; IDR 10.000.000 - 15.000.000; Full time

Job summary

A global mining services company is seeking an Administrative Support Officer in Balikpapan to manage training documents and ensure compliance with training standards. The role involves organizing training materials and supporting quality checks. The ideal candidate will have a Bachelor's degree and at least 2 years of relevant experience, alongside strong organizational and communication skills.

Qualifications

• Minimum 2 years of experience in training administration or content management.
• Experience in corporate training environments or document control preferred.
• Fluent in English, both oral and written.

Responsibilities

• Organise and maintain training documents, reports, templates, and records.
• Ensure version control of documents and assist in maintaining standardised formats.
• Support quality checks on training documents to ensure accuracy.

Skills

Organizational skills

Communication skills

Attention to detail

Proficiency in Microsoft Office

Document management

Education

Bachelor's degree in business administration or related field

Diploma with relevant experience

Job description

About us

With a global business, we offer diverse and rewarding careers. We are committed to Thiess being a company and a culture where great people can excel and where they are developed and supported to reach their highest potential. Join our team today.

About the role

This role is responsible to provide administrative and operational support in managing, maintaining, and publishing training and assessment materials. This role ensures training content is accurate, up to date, and compliant with Thiess Institute standards, enabling efficient delivery of learning resources across all regions.

In this role, you will:

• Organise and maintain training documents, reports, templates, and records.
• Ensure version control of documents and assist in maintaining standardised formats.
• Upload and archive training materials into LAAMP and the Learning Portal as instructed.
• Assist in preparing drafts, formatting, and compiling training content.
• Support quality checks on training documents to ensure accuracy and consistency.
• Track and update project timelines and provide progress updates.
• Upload and organise training materials in the Learning Portal and LAAMP.
• Maintain records of training completions, templates, and assessments.
• Provide administrative support for digital content updates.

About you

• Bachelor's degree in business administration, Training Administration, Document Management, or a related field.
• A diploma with relevant experience may also be considered.
• Minimum 2 years of experience in training administration, content/document management, or publishing.
• Experience in corporate training environments or document control is preferred.
• Exposure to graphic design or basic layout tools (desirable).
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and file management systems.
• Ability to track, organise, and maintain training documents, templates, and records.
• Familiarity with version control, file naming standards, and content archiving.
• Strong organisational and administrative skills to manage multiple requests.
• Good written and verbal communication skills for working with diverse stakeholders.
• Ability to manage conflict and demonstrate resilience in a dynamic environment.
• Basic understanding of compliance, safety, or training-related legislation (desirable).
• Flexible and adaptive to changing priorities and tight deadlines.
• Excellent attention to detail in handling documents and training content.
• Fluent in English, both oral and written.

About us

• We partner with our clients to deliver excellence in open cut and underground mining in Australia, Asia, Africa and the Americas. For more than 80 years, we’ve operated in diverse commodities, geologies, environments and cultures. Our team uses that insight to optimise solutions for each project and create lasting value for our clients and the communities we live and work in.
• Visit our website to learn more – http://www.thiess.com

Driving a diverse, inclusive and respectful culture

• We’re committed to safe, healthy and respectful workplaces. A place where everyone matters always.
• We welcome and celebrate the differences and similarities among people including gender, identity, ethnicity, race, heritage, sexual orientation, disability, age, culture, religion, language, appearance, parental status and education.
• We believe diverse experiences and perspectives not only make us more innovative, productive and engaged, but are crucial to our success.
• If you require assistance to apply for this job because of disability or special needs, please contact us here. No other requests will be acknowledged.

How to apply

• This role is an opportunity to take the next step in your career. With our culture of recognition, development, and a stimulating and satisfying work environment, there is no better time to join Thiess.
• To apply for this role, please click the ‘Apply’ button or the link below.