Export-Import Customer Service & Shipment Admin

Emirad International Logistics; Beji; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A logistics company in Indonesia is seeking a motivated individual to join as EXIM, CS & Shipment Admin. The role involves handling export-import documentation, coordinating with clients and vendors, monitoring shipments, and ensuring compliance with regulations. The ideal candidate has a degree in Administration or Logistics and proficiency in English. Strong communication and multitasking skills are essential.

Qualifications

• Minimum Diploma/Bachelor’s degree in Administration, Logistics, or related field.
• Prior experience in export-import, customer service, or logistics operations preferred.
• Good communication and coordination skills.

Responsibilities

• Handle and prepare all export–import documentation.
• Coordinate with customers, shipping lines, and vendors for shipments.
• Monitor shipment schedules and delivery status.

Skills

Communication skills

Coordination skills

Detail-oriented

Microsoft Office proficiency

Proactive

Education

Minimum Diploma/Bachelor’s degree in Administration, Logistics, or related field

Job description

PT. Emirad International Logistics is seeking a motivated and detail-oriented individual to join our team as EXIM, CS & Shipment Admin.

This position will play a key role in ensuring smooth logistics and documentation processes across departments.

Responsibilities

• Handle and prepare all export–import documentation (PEB, PIB, Invoice, Packing List, BL, COO, etc.).
• Coordinate with customers, shipping lines, and vendors to ensure timely and accurate shipment arrangements.
• Monitor shipment schedules, delivery status, and ensure all operational documents are properly filed.
• Maintain communication with clients to provide updates and resolve shipment-related issues.
• Support the operations team in handling day-to-day logistics activities and administrative tasks.
• Prepare reports and maintain accurate records related to shipments and customer handling.
• Ensure compliance with company policies and customs regulations.

Qualifications

• Minimum Diploma/Bachelor’s degree in Administration, Logistics, or related field.
• Prior experience in export-import, customer service, or logistics operations preferred.
• Good communication and coordination skills.
• Detail-oriented, proactive, and able to multitask in a fast-paced environment.
• Proficient in Microsoft Office (Excel, Word) etc.
• Intermediate English proficiency is a MUST