Export Import Assistant Manager

PT Softex Indonesia; Jawa Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading consumer goods company in Indonesia is seeking an experienced Export and Import Supervisor. The role requires strong expertise in customs regulations, logistics coordination, and documentation management. Ideal candidates should possess 3-5 years of supervisory experience in the FMCG industry, a relevant degree, and proficiency in ERP systems. This position is pivotal in ensuring compliance and optimizing logistics operations.

Qualifications

• 3-5 years of experience in Export and Import supervision in FMCG.
• Deep understanding of customs regulations and trade agreements.
• Proficient with shipping and documentation processes.

Responsibilities

• Monitor compliance with trade regulations.
• Coordinate logistics with freight forwarders and customs brokers.
• Optimize costs and improve transit times.

Skills

Customs regulations

Freight forwarding

Vessel booking

Container management

Excel

Power BI

Lean

Six Sigma

Education

Bachelor or Master's Degree in any discipline

Tools

SAP

Oracle

e-customs platforms

EDI systems

Document tracking tools

Job description

Ensure Compliance with International Trade Regulations

Monitor and apply current customs laws, trade agreements, and documentation requirements.

Guarantee all import/export activities meet legal and regulatory standards.

Coordinate Export and Import Operations

Liaise with freight forwarders, customs brokers, suppliers, and internal teams.

Manage shipment schedules, booking, tracking, and documentation.

Optimize Logistics and Cost Efficiency

Analyze shipping routes, negotiate with service providers, and review freight costs.

Identify opportunities for cost savings and improved transit times.

Maintain Accurate Documentation and Records

Prepare and verify invoices, packing lists, certificates of origin, and customs declarations.

Ensure completeness and accuracy of all trade-related documents.

Resolve Operational Issues and Exceptions

Investigate delays, discrepancies, or customs holds and coordinate corrective actions.

Provide timely solutions to minimize disruption.

Participate in process reviews, system upgrades, and training programs.

Contribute ideas and feedback to enhance efficiency and compliance.

Requirements

Experienced with 3‑5 years handled Export and Import supervisory position on Fast Moving Consumer Goods Industry

Bachelor or Master Degree's from any discipline

Deep understanding of customs regulations, HS codes, incoterms, and trade agreements. Ability to interpret and apply import/export laws across different countries.

Proficiency in vessel booking, freight forwarding, and container management. Familiarity with port operations, transit time planning, and carrier negotiation.

Expertise in preparing and reviewing: Commercial invoices, Packing lists, Certificates of origin, Bill of lading / airway bill, Customs declarations and strong attention to detail to avoid errors that lead to clearance delays or penalties.

Hands‑on experience with SAP, Oracle, or other ERP systems for export/import transactions and Familiarity with e‑customs platforms, EDI systems, and document tracking tools.

Ability to analyze shipment data, lead times, and cost trends using Excel, Power BI, or similar tools and competence in generating KPI dashboards and exception reports to support decision‑making.

Understanding of demurrage, detention, and freight cost structures and skills in identifying cost drivers and implementing corrective actions.

Knowledge of Lean, Six Sigma, or other continuous improvement methodologies and ability to conduct root cause analysis and implement preventive actions for recurring issues.

Strong coordination skills with internal teams (planning, warehouse, finance) and external partners (forwarders, customs brokers).